Ubuntu – Intel Dual Band Wireless 7265 dropping connection

12.04driversnetworkingwireless

I am running Ubuntu 14.04.01 LTS on an Acer V Nitro laptop which has an Intel Dual Band Wireless 7265 controller. The driver version is 3.13.0-45-generic with firmware 22.24.8.0. The connection is stable for 30-40 minutes and after, it disconnects. Are necessary several reconnect attempts, sometime a restart in order to reconnect to the WiFi network.

Did anyone face this issue with this controller? What do you recommend to diagnose the issue?

Best Answer

The root cause is described in this blog post It seems that there are some bugs in the Intel iwlwifi driver for 802.11N protocol for the kernel/firmware versions 3.13.0-45-generic/22.24.8.0. The temporary solution it is to disable 802.11N which is an work-around until the issue will be fixed. That means that I will not use the full capacity of the 7265 controller, which will be limited to 54MBs.

sudo sh -c 'echo "options iwlwifi 11n_disable=1" >> /etc/modprobe.d/iwlwifi.conf'