Ubuntu – How to log out of Ubuntu One application, log into different account

ubuntu-one

I accidentally created two Ubuntu One accounts on two different computers. However, I cannot log out of either account on the Ubuntu One application, so I'm stuck with two different (non-syncing!) accounts.

I have deleted one account, and now when I start up Ubuntu One on that computer it says:

File Sync error. (auth failed (AUTH_FAILED))

The information could not be retrieved. Maybe your internet connection is down?"

How can I reconfigure the Ubuntu One application on that computer to the right account? Any help is greatly appreciated! 🙂

Best Answer

On the computer set up with the account you don't want to keep, follow steps 1-3 in the "Removing Ubuntu One Client" section of this FAQ:

https://wiki.ubuntu.com/UbuntuOne/FAQ/HowDoICompletelyRemoveAndReinstallUbuntuOne

(it should not be necessary to remove and reinstall the actual client software).

From this point you should have a clean slate and can set up the client again using the other account.

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Ubuntu – How to Make Ubuntu One re-authenticate

From the UbuntuOne FAQ:

Open System->Preferences->Passwords and Encryption Keys

Right-click on the entry "Ubuntu One" and select "Delete"

Open System->Preferences->Ubuntu One and it should prompt you to re-add the machine

In case you were wondering where the Ubuntu One token is, right click on Passwords:default and select unlock. The Ubuntu One token is inside that folder.

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Ubuntu – ROOT_MISMATCH error after following FAQ directions

Before proceeding with the following please make sure that you have a backup of your local Ubuntu One folders.

Syncdaemon stores the information about server and local filesystem in ~/.local/share/ubuntuone/syncdaemon - this folder should have been removed as a part of the procedure mentioned in the FAQ. This should also be done while syncdaemon is not running:

u1sdtool --quit

The command below should return empty result:

ps auxww | grep [u]buntuone-syncdaemon

Then please double check that you have removed your ~/.local/share/ubuntuone/syncdaemon folder completely:

$ rm -rf ~/.local/share/ubuntuone/syncdaemon
$ ls ~/.local/share/ubuntuone/syncdaemon
ls: cannot access /home/rtg/.local/share/ubuntuone/syncdaemon:↩
No such file or directory

Then you can start ubuntuone as u1sdtool --start and check whether it started with an empty metadata in ~/.cache/ubuntuone/log/syncdaemon.log.

Best Answer

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Ubuntu – ROOT_MISMATCH error after following FAQ directions

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