Ubuntu – How to get a Dane-Elec mp3/mp4 player working

My MP3/MP4 does not plug-in and play and therefore I can not transfer any file to the MP3/MP4 dane-elec music my touch or only dane-elec with 8 gb in memory and perhapses model zt1 with radio,..and microsdhc card slot

following the above link the mp3/mp4 is there and it is MP3 Player: TOUCH MY MUSIC and the complete information is on this site http://www.danedigital.com/8-Music-Media-Players/2-music-touch.html as the Technical Specifications

MP3 Player: TOUCH MY MUSIC The Mp4 player has a very classy. It allows its users to play music and view photos and video. His fluent interface, its touch-pad, his radio and RDS Micro SDHC reader makes him a very complete device will become the ideal musical companion.

ubuntu i am with is ubuntu 11.10 kernel 3.0.0-14-generic the latest

I tried to install many applications but nothing worked.

With disk utility I can see that Ubuntu can recognize something, that as a peripheral device named rockchip usbdisk user and rockchip usbdisk sd,

and i can plug and play other devices, and only this mp3/mp4 do not connect to the computer with ubuntu and the device as no problem working disconnected to computer

I try to see if work on Windows and it does! I can see the device and transfer files to the MP3/MP4 dane-elec folder device and use FAT32. So why can not do on Ubuntu!?

What can I do and why does not work on Ubuntu? What is wrong with it?

Here are the logs:

Jan  4 17:27:34 a-ubuntu kernel: [  141.948863] init: apport pre-start process (1970) terminated with status 1
Jan  4 17:27:34 a-ubuntu kernel: [  141.963202] init: apport post-stop process (1994) terminated with status 1
Jan  4 17:30:02 a-ubuntu kernel: [  289.564049] usb 2-4: new high speed USB device number 3 using ehci_hcd
Jan  4 17:30:02 a-ubuntu kernel: [  289.988706] usbcore: registered new interface driver uas
Jan  4 17:30:02 a-ubuntu kernel: [  289.992056] Initializing USB Mass Storage driver...
Jan  4 17:30:02 a-ubuntu kernel: [  289.992272] scsi6 : usb-storage 2-4:1.0
Jan  4 17:30:02 a-ubuntu kernel: [  289.993082] usbcore: registered new interface driver usb-storage
Jan  4 17:30:02 a-ubuntu kernel: [  289.993088] USB Mass Storage support registered.
Jan  4 17:30:03 a-ubuntu kernel: [  290.996887] scsi 6:0:0:0: Direct-Access     RockChip USBDISK  User    1.00 PQ: 0 ANSI: 0
Jan  4 17:30:03 a-ubuntu kernel: [  290.997372] scsi 6:0:0:1: Direct-Access     RockChip USBDISK    SD    1.00 PQ: 0 ANSI: 0
Jan  4 17:30:03 a-ubuntu kernel: [  290.997478] scsi: killing requests for dead queue
Jan  4 17:30:03 a-ubuntu kernel: [  291.002712] scsi: killing requests for dead queue
Jan  4 17:30:03 a-ubuntu kernel: [  291.002880] scsi: killing requests for dead queue
Jan  4 17:30:04 a-ubuntu kernel: [  291.016249] scsi: killing requests for dead queue
Jan  4 17:30:04 a-ubuntu kernel: [  291.032252] scsi: killing requests for dead queue
Jan  4 17:30:04 a-ubuntu kernel: [  291.048182] scsi: killing requests for dead queue
Jan  4 17:30:04 a-ubuntu kernel: [  291.060178] scsi: killing requests for dead queue
Jan  4 17:30:04 a-ubuntu kernel: [  291.060357] scsi: killing requests for dead queue
Jan  4 17:30:04 a-ubuntu kernel: [  291.080381] sd 6:0:0:0: Attached scsi generic sg2 type 0
Jan  4 17:30:04 a-ubuntu kernel: [  291.080646] sd 6:0:0:1: Attached scsi generic sg3 type 0
Jan  4 17:30:04 a-ubuntu kernel: [  291.088381] sd 6:0:0:0: [sdb] 16015360 512-byte logical blocks: (8.19 GB/7.63 GiB)
Jan  4 17:30:04 a-ubuntu kernel: [  291.088988] sd 6:0:0:1: [sdc] Attached SCSI removable disk
Jan  4 17:30:04 a-ubuntu kernel: [  291.200050] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:30:04 a-ubuntu kernel: [  291.448044] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:30:04 a-ubuntu kernel: [  291.696055] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:30:04 a-ubuntu kernel: [  291.832046] sd 6:0:0:0: [sdb] Test WP failed, assume Write Enabled
Jan  4 17:30:04 a-ubuntu kernel: [  291.832994] sd 6:0:0:0: [sdb] Asking for cache data failed
Jan  4 17:30:04 a-ubuntu kernel: [  291.833001] sd 6:0:0:0: [sdb] Assuming drive cache: write through
Jan  4 17:30:04 a-ubuntu kernel: [  291.834378] sdb: detected capacity change from 8199864320 to 0
Jan  4 17:30:04 a-ubuntu kernel: [  291.835367] sd 6:0:0:0: [sdb] Attached SCSI removable disk
Jan  4 17:30:06 a-ubuntu kernel: [  293.004741] sd 6:0:0:0: [sdb] 16015360 512-byte logical blocks: (8.19 GB/7.63 GiB)
Jan  4 17:30:06 a-ubuntu kernel: [  293.116051] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:30:21 a-ubuntu kernel: [  308.228043] usb 2-4: device descriptor read/64, error -110
Jan  4 17:30:36 a-ubuntu kernel: [  323.444072] usb 2-4: device descriptor read/64, error -110
Jan  4 17:30:36 a-ubuntu kernel: [  323.660047] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:30:51 a-ubuntu kernel: [  338.772085] usb 2-4: device descriptor read/64, error -110
Jan  4 17:31:06 a-ubuntu kernel: [  353.988064] usb 2-4: device descriptor read/64, error -110
Jan  4 17:31:07 a-ubuntu kernel: [  354.204058] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:31:12 a-ubuntu kernel: [  359.224115] usb 2-4: device descriptor read/8, error -110
Jan  4 17:31:17 a-ubuntu kernel: [  364.344136] usb 2-4: device descriptor read/8, error -110
Jan  4 17:31:17 a-ubuntu kernel: [  364.560037] usb 2-4: reset high speed USB device number 3 using ehci_hcd
Jan  4 17:31:22 a-ubuntu kernel: [  369.580132] usb 2-4: device descriptor read/8, error -110
Jan  4 17:31:27 a-ubuntu kernel: [  374.700126] usb 2-4: device descriptor read/8, error -110
Jan  4 17:31:27 a-ubuntu kernel: [  374.804121] usb 2-4: USB disconnect, device number 3
Jan  4 17:31:27 a-ubuntu kernel: [  374.804518] sd 6:0:0:0: Device offlined - not ready after error recovery
Jan  4 17:31:27 a-ubuntu kernel: [  374.804600] sd 6:0:0:0: [sdb] No Caching mode page present
Jan  4 17:31:27 a-ubuntu kernel: [  374.804606] sd 6:0:0:0: [sdb] Assuming drive cache: write through
Jan  4 17:31:27 a-ubuntu kernel: [  374.804693] sd 6:0:0:0: [sdb] READ CAPACITY failed
Jan  4 17:31:27 a-ubuntu kernel: [  374.804698] sd 6:0:0:0: [sdb]  Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
Jan  4 17:31:27 a-ubuntu kernel: [  374.804704] sd 6:0:0:0: [sdb] Sense not available.
Jan  4 17:31:27 a-ubuntu kernel: [  374.804744] sd 6:0:0:0: [sdb] No Caching mode page present
Jan  4 17:31:27 a-ubuntu kernel: [  374.804748] sd 6:0:0:0: [sdb] Assuming drive cache: write through
Jan  4 17:31:27 a-ubuntu kernel: [  374.804754] sdb: detected capacity change from 8199864320 to 0
Jan  4 17:31:27 a-ubuntu kernel: [  374.820273] scsi: killing requests for dead queue
Jan  4 17:31:27 a-ubuntu kernel: [  374.852240] scsi: killing requests for dead queue
Jan  4 17:31:27 a-ubuntu kernel: [  374.980054] usb 2-4: new high speed USB device number 4 using ehci_hcd
Jan  4 17:31:43 a-ubuntu kernel: [  390.092059] usb 2-4: device descriptor read/64, error -110
Jan  4 17:31:58 a-ubuntu kernel: [  405.308070] usb 2-4: device descriptor read/64, error -110
Jan  4 17:31:58 a-ubuntu kernel: [  405.524078] usb 2-4: new high speed USB device number 5 using ehci_hcd

and the other post is:

• http://pastebin.ubuntu.com/792915/

and the other

bDeviceSubClass 2 ?
bDeviceProtocol 1 Interface Association
bMaxPacketSize0 64
idVendor 0x04f2 Chicony Electronics Co., Ltd
idProduct 0xb008 USB 2.0 Camera
bcdDevice 93.27
iManufacturer 2 Chicony Electronics Co., Ltd.
iProduct 1 Chicony USB 2.0 Camera
iSerial 3 SN0001
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 565
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 500mA
Interface Association:
bLength 8
bDescriptorType 11
bFirstInterface 0
bInterfaceCount 2
bFunctionClass 14 Video
bFunctionSubClass 3 Video Interface Collection
bFunctionProtocol 0
iFunction 1 Chicony USB 2.0 Camera
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 1 Video Control
bInterfaceProtocol 0
iInterface 1 Chicony USB 2.0 Camera
VideoControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 1 (HEADER)
bcdUVC 1.00
wTotalLength 77
dwClockFrequency 15.000000MHz
bInCollection 1
baInterfaceNr( 0) 1
VideoControl Interface Descriptor:
bLength 9
bDescriptorType 36
bDescriptorSubtype 3 (OUTPUT_TERMINAL)
bTerminalID 2
wTerminalType 0x0101 USB Streaming
bAssocTerminal 0
bSourceID 4
iTerminal 0
VideoControl Interface Descriptor:
bLength 26
bDescriptorType 36
bDescriptorSubtype 6 (EXTENSION_UNIT)
bUnitID 4
guidExtensionCode {7033f028-1163-2e4a-ba2c-6890eb334016}
bNumControl 1
bNrPins 1
baSourceID( 0) 3
bControlSize 1
bmControls( 0) 0x01
iExtension 0
VideoControl Interface Descriptor:
bLength 18
bDescriptorType 36
bDescriptorSubtype 2 (INPUT_TERMINAL)
bTerminalID 1
wTerminalType 0x0201 Camera Sensor
bAssocTerminal 0
iTerminal 0
wObjectiveFocalLengthMin 0
wObjectiveFocalLengthMax 0
wOcularFocalLength 0
bControlSize 3
bmControls 0x00000000
VideoControl Interface Descriptor:
bLength 11
bDescriptorType 36
bDescriptorSubtype 5 (PROCESSING_UNIT)
Warning: Descriptor too short
bUnitID 3
bSourceID 1
wMaxMultiplier 0
bControlSize 2
bmControls 0x0000053f
Brightness
Contrast
Hue
Saturation
Sharpness
Gamma
Backlight Compensation
Power Line Frequency
iProcessing 0
bmVideoStandards 0x a
NTSC – 525/60
SECAM – 625/50
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 6
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
VideoStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 1 (INPUT_HEADER)
bNumFormats 1
wTotalLength 345
bEndPointAddress 129
bmInfo 0
bTerminalLink 2
bStillCaptureMethod 0
bTriggerSupport 1
bTriggerUsage 0
bControlSize 1
bmaControls( 0) 27
VideoStreaming Interface Descriptor:
bLength 27
bDescriptorType 36
bDescriptorSubtype 4 (FORMAT_UNCOMPRESSED)
bFormatIndex 1
bNumFrameDescriptors 7
guidFormat {59555932-0000-1000-8000-00aa00389b71}
bBitsPerPixel 16
bDefaultFrameIndex 1
bAspectRatioX 0
bAspectRatioY 0
bmInterlaceFlags 0x00
Interlaced stream or variable: No
Fields per frame: 2 fields
Field 1 first: No
Field pattern: Field 1 only
bCopyProtect 0
VideoStreaming Interface Descriptor:
bLength 46
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 1
bmCapabilities 0x00
Still image unsupported
wWidth 640
wHeight 480
dwMinBitRate 614400
dwMaxBitRate 18432000
dwMaxVideoFrameBufferSize 614400
dwDefaultFrameInterval 333333
bFrameIntervalType 5
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 500000
dwFrameInterval( 2) 666666
dwFrameInterval( 3) 1000000
dwFrameInterval( 4) 2000000
VideoStreaming Interface Descriptor:
bLength 46
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 2
bmCapabilities 0x00
Still image unsupported
wWidth 352
wHeight 288
dwMinBitRate 202752
dwMaxBitRate 6082560
dwMaxVideoFrameBufferSize 202752
dwDefaultFrameInterval 333333
bFrameIntervalType 5
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 500000
dwFrameInterval( 2) 666666
dwFrameInterval( 3) 1000000
dwFrameInterval( 4) 2000000
VideoStreaming Interface Descriptor:
bLength 46
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 3
bmCapabilities 0x00
Still image unsupported
wWidth 320
wHeight 240
dwMinBitRate 153600
dwMaxBitRate 4608000
dwMaxVideoFrameBufferSize 153600
dwDefaultFrameInterval 333333
bFrameIntervalType 5
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 500000
dwFrameInterval( 2) 666666
dwFrameInterval( 3) 1000000
dwFrameInterval( 4) 2000000
VideoStreaming Interface Descriptor:
bLength 46
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 4
bmCapabilities 0x00
Still image unsupported
wWidth 176
wHeight 144
dwMinBitRate 50688
dwMaxBitRate 1520640
dwMaxVideoFrameBufferSize 50688
dwDefaultFrameInterval 333333
bFrameIntervalType 5
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 500000
dwFrameInterval( 2) 666666
dwFrameInterval( 3) 1000000
dwFrameInterval( 4) 2000000
VideoStreaming Interface Descriptor:
bLength 46
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 5
bmCapabilities 0x00
Still image unsupported
wWidth 160
wHeight 120
dwMinBitRate 38400
dwMaxBitRate 1152000
dwMaxVideoFrameBufferSize 38400
dwDefaultFrameInterval 333333
bFrameIntervalType 5
dwFrameInterval( 0) 333333
dwFrameInterval( 1) 500000
dwFrameInterval( 2) 666666
dwFrameInterval( 3) 1000000
dwFrameInterval( 4) 2000000
VideoStreaming Interface Descriptor:
bLength 34
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 6
bmCapabilities 0x00
Still image unsupported
wWidth 1280
wHeight 800
dwMinBitRate 2048000
dwMaxBitRate 18432000
dwMaxVideoFrameBufferSize 2048000
dwDefaultFrameInterval 1333333
bFrameIntervalType 2
dwFrameInterval( 0) 1333333
dwFrameInterval( 1) 2000000
VideoStreaming Interface Descriptor:
bLength 34
bDescriptorType 36
bDescriptorSubtype 5 (FRAME_UNCOMPRESSED)
bFrameIndex 7
bmCapabilities 0x00
Still image unsupported
wWidth 1280
wHeight 1024
dwMinBitRate 2621440
dwMaxBitRate 23592960
dwMaxVideoFrameBufferSize 2621440
dwDefaultFrameInterval 1333333
bFrameIntervalType 2
dwFrameInterval( 0) 1333333
dwFrameInterval( 1) 2000000
VideoStreaming Interface Descriptor:
bLength 6
bDescriptorType 36
bDescriptorSubtype 13 (COLORFORMAT)
bColorPrimaries 1 (BT.709,sRGB)
bTransferCharacteristics 1 (BT.709)
bMatrixCoefficients 4 (SMPTE 170M (BT.601))
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0080 1x 128 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0100 1x 256 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0320 1x 800 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x0b20 2x 800 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x1320 3x 800 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 6
bNumEndpoints 1
bInterfaceClass 14 Video
bInterfaceSubClass 2 Video Streaming
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 5
Transfer Type Isochronous
Synch Type Asynchronous
Usage Type Data
wMaxPacketSize 0x13e8 3x 1000 bytes
bInterval 1
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 239 Miscellaneous Device
bDeviceSubClass 2 ?
bDeviceProtocol 1 Interface Association
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0000
(Bus Powered)

Bus 006 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Shortboard Lefty
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x04d9 Holtek Semiconductor, Inc.
idProduct 0x1503 Shortboard Lefty
bcdDevice 3.10
iManufacturer 1
iProduct 2 USB Keyboard
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 59
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 1 Keyboard
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 62
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 10
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 101
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 10
Device Status: 0x0000
(Bus Powered)