Ubuntu – How to fix “Unable to start services” in VMware Player 4.0.3. on Ubuntu 12.04 32 Bit

12.0432-bitvmware

I just updated to Ubuntu 12.04 and installed the lastest VMware (4.0.3).
When it starts it shows "Before you can run VMware, several modules must be compiled and loaded into running kernel".

After compiling it shows "Unable to start services. See log file /tmp/vmware-root/modconfig-17200.log for details". The log is:

2012-05-07T12:43:24.786-03:00| vthread-3| I120: Log for VMware Workstation pid=17200 version=8.0.3 build=build-703057 option=Release
2012-05-07T12:43:24.786-03:00| vthread-3| I120: The process is 32-bit.
2012-05-07T12:43:24.786-03:00| vthread-3| I120: Host codepage=UTF-8 encoding=UTF-8
2012-05-07T12:43:24.786-03:00| vthread-3| I120: Host is Linux 3.2.0-24-generic-pae Ubuntu 12.04 LTS
2012-05-07T12:43:24.785-03:00| vthread-3| I120: Msg_Reset:
2012-05-07T12:43:24.785-03:00| vthread-3| I120: [msg.dictionary.load.openFailed] Cannot open file "/usr/lib/vmware/settings": No such file or directory.
2012-05-07T12:43:24.785-03:00| vthread-3| I120: ----------------------------------------
2012-05-07T12:43:24.785-03:00| vthread-3| I120: PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values.
2012-05-07T12:43:24.786-03:00| vthread-3| I120: Msg_Reset:
2012-05-07T12:43:24.786-03:00| vthread-3| I120: [msg.dictionary.load.openFailed] Cannot open file "/root/.vmware/config": No such file or directory.
2012-05-07T12:43:24.786-03:00| vthread-3| I120: ----------------------------------------
2012-05-07T12:43:24.786-03:00| vthread-3| I120: PREF Optional preferences file not found at /root/.vmware/config. Using default values.
2012-05-07T12:43:24.786-03:00| vthread-3| W110: Logging to /tmp/vmware-root/modconfig-17200.log
2012-05-07T12:43:24.901-03:00| vthread-3| I120: modconf query interface initialized
2012-05-07T12:43:24.922-03:00| vthread-3| I120: modconf library initialized
2012-05-07T12:43:24.948-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:24.952-03:00| vthread-3| I120: Validating path /lib/modules/preferred/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:24.952-03:00| vthread-3| I120: Failed to find /lib/modules/preferred/build/include/linux/version.h
2012-05-07T12:43:24.952-03:00| vthread-3| I120: Failed version test: /lib/modules/preferred/build/include/linux/version.h not found.
2012-05-07T12:43:24.952-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:24.954-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:24.962-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:24.988-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:24.988-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:24.990-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:24.997-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.024-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:25.043-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.046-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.049-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.052-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.056-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.070-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.072-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.075-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.077-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.079-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.081-03:00| vthread-3| I120: Validating path /lib/modules/preferred/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:25.081-03:00| vthread-3| I120: Failed to find /lib/modules/preferred/build/include/linux/version.h
2012-05-07T12:43:25.081-03:00| vthread-3| I120: Failed version test: /lib/modules/preferred/build/include/linux/version.h not found.
2012-05-07T12:43:25.081-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:25.083-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.090-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.111-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:25.128-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.130-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.133-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.135-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.138-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.140-03:00| vthread-3| I120: Validating path /lib/modules/preferred/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:25.140-03:00| vthread-3| I120: Failed to find /lib/modules/preferred/build/include/linux/version.h
2012-05-07T12:43:25.140-03:00| vthread-3| I120: Failed version test: /lib/modules/preferred/build/include/linux/version.h not found.
2012-05-07T12:43:25.140-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:25.142-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.150-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.175-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:25.207-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.211-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.213-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.216-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.218-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.449-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:25.450-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:25.452-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.462-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:25.491-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:25.491-03:00| vthread-3| I120: Building module vmmon.
2012-05-07T12:43:25.491-03:00| vthread-3| I120: Extracting the sources of the vmmon module.
2012-05-07T12:43:25.501-03:00| vthread-3| I120: Building module with command: /usr/bin/make -j -C /tmp/vmware-root/modules/vmmon-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/3.2.0-24-generic-pae/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.6
2012-05-07T12:43:29.241-03:00| vthread-3| I120: Installing module vmmon from /tmp/vmware-root/modules/vmmon.o to /lib/modules/3.2.0-24-generic-pae/misc.
2012-05-07T12:43:29.242-03:00| vthread-3| I120: Registering file: /usr/lib/vmware-installer/2.0/vmware-installer --register-file vmware-vmx regular /lib/modules/3.2.0-24-generic-pae/misc/vmmon.ko
2012-05-07T12:43:30.300-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:30.300-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:30.302-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:30.309-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:30.333-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:30.333-03:00| vthread-3| I120: Building module vmnet.
2012-05-07T12:43:30.333-03:00| vthread-3| I120: Extracting the sources of the vmnet module.
2012-05-07T12:43:30.340-03:00| vthread-3| I120: Building module with command: /usr/bin/make -j -C /tmp/vmware-root/modules/vmnet-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/3.2.0-24-generic-pae/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.6
2012-05-07T12:43:32.352-03:00| vthread-3| I120: Failed to compile module vmnet!
2012-05-07T12:43:32.357-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:32.357-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:32.359-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:32.367-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:32.393-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:32.393-03:00| vthread-3| I120: Building module vmblock.
2012-05-07T12:43:32.393-03:00| vthread-3| I120: Extracting the sources of the vmblock module.
2012-05-07T12:43:32.402-03:00| vthread-3| I120: Building module with command: /usr/bin/make -j -C /tmp/vmware-root/modules/vmblock-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/3.2.0-24-generic-pae/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.6
2012-05-07T12:43:39.651-03:00| vthread-3| I120: Installing module vmblock from /tmp/vmware-root/modules/vmblock.o to /lib/modules/3.2.0-24-generic-pae/misc.
2012-05-07T12:43:39.651-03:00| vthread-3| I120: Registering file: /usr/lib/vmware-installer/2.0/vmware-installer --register-file vmware-vmx regular /lib/modules/3.2.0-24-generic-pae/misc/vmblock.ko
2012-05-07T12:43:40.798-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:40.798-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:40.801-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:40.821-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:40.847-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:40.848-03:00| vthread-3| I120: Building module vmci.
2012-05-07T12:43:40.848-03:00| vthread-3| I120: Extracting the sources of the vmci module.
2012-05-07T12:43:40.857-03:00| vthread-3| I120: Building module with command: /usr/bin/make -j -C /tmp/vmware-root/modules/vmci-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/3.2.0-24-generic-pae/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.6
2012-05-07T12:43:43.301-03:00| vthread-3| I120: Installing module vmci from /tmp/vmware-root/modules/vmci.o to /lib/modules/3.2.0-24-generic-pae/misc.
2012-05-07T12:43:43.301-03:00| vthread-3| I120: Registering file: /usr/lib/vmware-installer/2.0/vmware-installer --register-file vmware-vmx regular /lib/modules/3.2.0-24-generic-pae/misc/vmci.ko
2012-05-07T12:43:44.466-03:00| vthread-3| I120: Trying to find a suitable PBM set for kernel 3.2.0-24-generic-pae.
2012-05-07T12:43:44.466-03:00| vthread-3| I120: Validating path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae
2012-05-07T12:43:44.468-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:44.476-03:00| vthread-3| I120: Your GCC version: 4.6
2012-05-07T12:43:44.503-03:00| vthread-3| I120: Header path /lib/modules/3.2.0-24-generic-pae/build/include for kernel release 3.2.0-24-generic-pae is valid.
2012-05-07T12:43:44.503-03:00| vthread-3| I120: Building module vmci.
2012-05-07T12:43:44.503-03:00| vthread-3| I120: Extracting the sources of the vmci module.
2012-05-07T12:43:44.514-03:00| vthread-3| I120: Building module with command: /usr/bin/make -j -C /tmp/vmware-root/modules/vmci-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/3.2.0-24-generic-pae/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.6
2012-05-07T12:43:45.089-03:00| vthread-3| I120: Building module vsock.
2012-05-07T12:43:45.089-03:00| vthread-3| I120: Extracting the sources of the vsock module.
2012-05-07T12:43:45.098-03:00| vthread-3| I120: Building module with command: /usr/bin/make -j -C /tmp/vmware-root/modules/vsock-only auto-build SUPPORT_SMP=1 HEADER_DIR=/lib/modules/3.2.0-24-generic-pae/build/include CC=/usr/bin/gcc GREP=/usr/bin/make IS_GCC_3=no VMCCVER=4.6
2012-05-07T12:43:48.932-03:00| vthread-3| I120: Installing module vsock from /tmp/vmware-root/modules/vsock.o to /lib/modules/3.2.0-24-generic-pae/misc.
2012-05-07T12:43:48.933-03:00| vthread-3| I120: Registering file: /usr/lib/vmware-installer/2.0/vmware-installer --register-file vmware-vmx regular /lib/modules/3.2.0-24-generic-pae/misc/vsock.ko

Is there a fix for this?

Related question (for 64bits, didn't work for me – the script runs successfully, but nothing changes): How do I install VMware Player?

Best Answer

Download this patch

Edit the script for 4.0.3

gedit patch-modules_3.2.0.sh

On line 8, change the version number to version of VMware Player that you're using.

from

plreqver=4.0.2

to

plreqver=4.0.3

or

plreqver=[x.x.x]

Run the script.

sudo ./patch-modules_3.2.0.sh
Related Question