Ubuntu – Files don’t sync with U1

10.10ubuntu-one

I am running 10.10 (all current updates have been installed) and I'm
unable to sync any files to U1. U1 shows my computer as being added to
my account and I bought enough space to hold all the files I want
backed up, but for some reason it still doesn't sync. I have marked
the files to be synced and even checked the devices tab in the U1
preferences; it shows my computer as being part of my account but the
connect button is inoperable and restart doesn't produce any effect
when clicked. When using u1sdtool I sometimes get an ugly DBus
error, and other times get State: READY.

I have tried the line commands posted by bisi, they seem to be the same commands as those given in a similar question. I have also ran U1sdtool –status check and heres what came up

  State: READY
    connection: Not User With Network
    description: ready to connect
    is_connected: False
    is_error: False
    is_online: False
    queues: WORKING_ON_BOTH

I'm not very techno savvy so step by step and/or lay mens terms are
greatly appreciated, Thank you

Best Answer

Up to and including 10.10 the startup of syncdaemon, the bit of ubuntuone-client in charge of synchronizing your files, could take quite some time: tens of minutes on a slow disc with a large number (tens of thousands) of files kept in sync by Ubuntu One. If you try using u1sdtool during that time, you can easily trigger the above DBus error. It's ugly, and we're working to make it go away for 11.04, but it's also innocuous. You could read it as a “I'm busy, please try again in a few minutes”.

Now, there's another issue in 10.10 that we've fixed and you should have actually gotten the fix in your regular updates, and that is that it sometimes doesn't connect automatically. A state of READY means that syncdaemon is ready to go as soon as you tell it to connect.

ubuntuone-preferences (System › Preferences › Ubuntu One) should be offering you a “Connect” button in that state. If it's not, please file a bug; meanwhile, you can enter u1sdtool -c on the commandline to manually ask it to connect.

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