Ubuntu – Empathy fails to show any contacts, accounts say status is set to offline when it isn’t

empathystartup

When I start Empathy absolutely no contacts appear, including if I check to show offline contacts.

My accounts are set up and authenticated and yes – I do have contacts on both accounts. When I check the accounts page both of them say "Offline — Status is set to offline" despite the fact I have manually set my status to Available.

If I uncheck "Enabled" for the account and then re-enable it it connects fine, but it seems when empathy first starts up it's incapable of doing that itself.

Anybody got any suggestions? I'm using a fresh 32bit install of 10.10 with all updates installed and GNOME 2.32.

Best Answer

Are you using autologin? Maybe https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/558872 Does quitting and restarting empathy fix the problem? I think that is also a bug.