I installed Ubuntu 18.04.3 LTS on a Dell Inspiron 3593 (with Intel graphics card), but when I run lshw it shows the display is unclaimed. Unfortunately Dell discontinued their graphics update tool, because apparently Linux Kernel should already have all the drivers necessary. But as you can see apparently, that's not the case with me.
In Gnome, when I go to Settings, Details, Graphics, it says: llvmpipe (LLVM 8.0, 256 bits).
Here are some outputs:
lshw
$ sudo lshw -c display
*-display UNCLAIMED
description: VGA compatible controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list
configuration: latency=0
resources: memory:90000000-90ffffff memory:80000000-8fffffff ioport:4000(size=64) memory:c0000-dffff
lspci
$ sudo lspci -nv | sed -n '/VGA/,/^$/p'
00:02.0 0300: 8086:8a56 (rev 07) (prog-if 00 [VGA controller])
Subsystem: 1028:0979
Flags: bus master, fast devsel, latency 0, IRQ 255
Memory at 90000000 (64-bit, non-prefetchable) [size=16M]
Memory at 80000000 (64-bit, prefetchable) [size=256M]
I/O ports at 4000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [40] Vendor Specific Information: Len=0c <?>
Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [ac] MSI: Enable- Count=1/1 Maskable+ 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [100] Process Address Space ID (PASID)
Capabilities: [200] Address Translation Service (ATS)
Capabilities: [300] Page Request Interface (PRI)
All xorg video installs
$ dpkg --get-selections | grep xserver-xorg-video
xserver-xorg-video-all-hwe-18.04 install
xserver-xorg-video-amdgpu-hwe-18.04 install
xserver-xorg-video-ati-hwe-18.04 install
xserver-xorg-video-fbdev-hwe-18.04 install
xserver-xorg-video-intel-hwe-18.04 install
xserver-xorg-video-nouveau-hwe-18.04 install
xserver-xorg-video-qxl-hwe-18.04 install
xserver-xorg-video-radeon-hwe-18.04 install
xserver-xorg-video-vesa-hwe-18.04 install
xserver-xorg-video-vmware-hwe-18.04 install
mesa installations
$ dpkg --get-selections | grep mesa
libegl-mesa0:amd64 install
libegl1-mesa:amd64 install
libgl1-mesa-dri:amd64 install
libgl1-mesa-glx:amd64 install
libglapi-mesa:amd64 install
libglu1-mesa:amd64 install
libglx-mesa0:amd64 install
libwayland-egl1-mesa:amd64 install
mesa-va-drivers:amd64 install
mesa-vdpau-drivers:amd64 install
libdrm installations
$ dpkg --get-selections | grep libdrm
libdrm-amdgpu1:amd64 install
libdrm-common install
libdrm-dev:amd64 install
libdrm-intel1:amd64 install
libdrm-nouveau2:amd64 install
libdrm-radeon1:amd64 install
libdrm2:amd64 install
libva installations
$ dpkg --get-selections | grep libva
libva-drm2:amd64 install
libva-wayland2:amd64 install
libva-x11-2:amd64 install
libva2:amd64 install
cairo
$ dpkg --get-selections | grep cairo
cairo-5c install
libcairo-5c0:amd64 install
libcairo-gobject-perl install
libcairo-gobject2:amd64 install
libcairo-perl install
libcairo-script-interpreter2:amd64 install
libcairo2:amd64 install
libcairo2-dev:amd64 install
libpangocairo-1.0-0:amd64 install
python3-cairo:amd64 install
python3-gi-cairo install
intel installations
$ dpkg --get-selections | grep intel
intel-microcode install
libdrm-intel1:amd64 install
xserver-xorg-video-intel-hwe-18.04 install
i915 driver
$ lsmod | grep i915
i915 1826816 0
drm_kms_helper 180224 1 i915
drm 483328 2 drm_kms_helper,i915
i2c_algo_bit 16384 1 i915
video 49152 3 dell_wmi,dell_laptop,i915
lspci and uname
$ lspci -k | grep -EA3 'VGA|3D|Display'; uname -a
00:02.0 VGA compatible controller: Intel Corporation Device 8a56 (rev 07)
Subsystem: Dell Device 0979
00:04.0 Signal processing controller: Intel Corporation Device 8a03 (rev 03)
Subsystem: Dell Device 0979
Linux MyPC 5.0.0-37-generic #40~18.04.1-Ubuntu SMP Thu Nov 14 12:06:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Any help would be highly appreciated.
Best Answer
This grahphics adapter is not supported by the 5.0 Linux kernel.
Install the 5.3 kernel by
It should properly detect and support this adapter.