CrashPlan desktop app suddenly terminated after Splash Screen
- This was a fresh CrashPlan install on Ubuntu 14.04 amd64 with Oracle Java 7 JDK.
- Most of
/usr/local/crashplan/log/....log
was not contained relevant
error messages, but I found a nice one in/usr/local/crashplan/log/ui_output.log
:
# # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f313f4702a1, pid=25099, tid=139851489089280 # # JRE version: Java(TM) SE Runtime Environment (7.0_67-b01) (build 1.7.0_67-b01) # Java VM: Java HotSpot(TM) 64-Bit Server VM (24.65-b04 mixed mode linux-amd64 compressed oops) # Problematic frame: # C [libsoup-2.4.so.1+0x6c2a1] soup_session_feature_detach+0x11 # # Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again # # An error report file with more information is saved as: # /tmp/hs_err_pid25099.log # # If you would like to submit a bug report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. #
FYI: I caould attach from my Windows CrashPlan Client to this Ubuntu daemon, so the daemon was good.
Best Answer
I have found a working solution (workaround) in an Eclipse related StackOverflow article: https://stackoverflow.com/questions/20203771/eclipse-continue-crash
And @Erigami have found a CrashPlan article: https://support.code42.com/CrashPlan/Latest/Troubleshooting/CrashPlan_App_Closes_In_Some_Linux_Installations
Solution/Workaround
Have to add
-Dorg.eclipse.swt.browser.DefaultType=mozilla
JVM parameter to startup config of CrashPlanDesktop./usr/local/crashplan/bin/run.conf
withsudo
-Dorg.eclipse.swt.browser.DefaultType=mozilla
to end ofGUI_JAVA_OPTS
variable.Note
If you reinstall the app, the app automatically upgrades itself, then the
run.conf
file will be overwritten!