Ubuntu – Canonical Livepatch informs about internal error – what to do

In my Ubuntu 18.04 LTS desktop I have now, after today's software updates last kernels 4.15.0-50-generic and 4.15.0-51-generic and Canonical Livepatch installed and enabled today.

Problem: I have red exclamation mark on Livepatch icon on right upper corner of the screen and I get following info from Livepatch Settings: 1.) ’’Livepatch is on’’ and 2.) ’’Canonical Livepatch has experienced an internal error. Please refer to https://wiki.ubuntu.com/Kernel/Livepatch#Commonissues for further information.’’ Does this mean that Livepatch is working OK or not in this desktop ? Should I do something ?

///Background: Until today I had similar problem (and information as above) in my other desktop with Ubuntu 18.04 LTS. But after today's software update (among others installed latest kernel 4.15.0-51-generic and removed old kernel -48) the red exclamation mark on icon changed automatically to green V-mark and Livepatch Settings informs: 1.) ’’Livepatch is on’’ and 2.) ’’Last check for updates 13.6.2019 16:28 (48 minutes ago)''. So this it looks like all is OK.///

 Adasiko hi, 

1.) At first I made the following with the desktop in question: I re-installed Livepatch, launched it and acquired machine token. After this the Livepatch icon appeared with the green V-mark.

2.) After this I made as you asked and below are the results from terminal.

3.) After this I re-booted the desktop and the results were same as earlier yesterday, i.e.. the re-boot with mouse only failed (only start from power-on switch succeeded), Livepatch icon appeared with RED exclamation mark and Livepatch Setting inform about ''internal error'' as earlier. Yesterday after these same results I uninstalled Livepatch (as you see from my earlier comment). Now I did the same thing.

Brgds

Terminal:

Logs begin at Tue 2019-02-26 17:11:19 EET, end at Sun 2019-06-16 11:48:15 EEST. —

kesä 16 11:35:12 HP-EliteBook-8530p systemd[1]: Started Service for snap application canonical-livepatch.canonical-liveepatchd.
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: starting client daemon version 9.3.0
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: starting svc "mitigation loop"
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: service "mitigation loop" started
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: starting svc "socket servers"
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: service "socket servers" started
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: starting svc "refresh loop"
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: service "refresh loop" started
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: client daemon started
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: Client.Check
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: error in livepatch check state: needs-check
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: No payload available.
kesä 16 11:35:12 HP-EliteBook-8530p canonical-livepatch[2990]: during refresh: cannot check: No machine-token. Please run 'canonical-livepatc
kesä 16 11:35:26 HP-EliteBook-8530p canonical-livepatch[2990]: error in livepatch check state: needs-check
kesä 16 11:43:26 HP-EliteBook-8530p canonical-livepatch[2990]: error in livepatch check state: needs-check
kesä 16 11:47:54 HP-EliteBook-8530p canonical-livepatch[2990]: Client.Check
kesä 16 11:47:54 HP-EliteBook-8530p canonical-livepatch[2990]: error in livepatch check state: needs-check
kesä 16 11:47:54 HP-EliteBook-8530p canonical-livepatch[2990]: Checking with livepatch service.
kesä 16 11:47:56 HP-EliteBook-8530p canonical-livepatch[2990]: updating last-check
kesä 16 11:47:56 HP-EliteBook-8530p canonical-livepatch[2990]: touched last check
kesä 16 11:47:56 HP-EliteBook-8530p canonical-livepatch[2990]: No updates available at this time.
kesä 16 11:47:56 HP-EliteBook-8530p canonical-livepatch[2990]: No payload available.
kesä 16 11:47:56 HP-EliteBook-8530p canonical-livepatch[2990]: error in livepatch check state: check-failed