I have installed the 360 controller software from Microsoft and it comes up in device manager but the controller software does not recognize the device.
Compatibility Report from Device Manager:
Issues found
Xbox 360 Wireless Controller via Play & Charge Kit can’t work properly with USB 3.0.Xbox 360 Wireless Controller via Play & Charge Kit can’t work properly with USB 3.0.
If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem. Not fixed Not Fixed
Xbox 360 Wireless Controller via Play & Charge Kit is an older USB device and might not work with USB 3.0 Informational
User initiated troubleshooting on a USB deviceUser initiated troubleshooting on a USB device
Windows has scanned for common USB device problems. Detected Detected
Issues found Detection details
6 Xbox 360 Wireless Controller via Play & Charge Kit can’t work properly with USB 3.0. Not fixed Not Fixed
If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem.
The controller has been plugged both into a USB 2 and a USB 3 socket.
Any ideas?
Best Answer
You need the 360 wireless receiver to use your wireless 360 controller with PC, cable or not.
Play and charge cable is only used to transmit power, not data. It works with Xbox because Xbox has the receiver built-in.
To quote Microsoft support article on this issue: