Word – Microsoft Word – Not all Pages being displayed

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I'm working on a report with some colleagues using Microsoft Word and Sharepoint.

It was working OK until a few hours ago, but now there are some problems:

If I open the document in word online, I can view all 35 pages of the document.

If I try to edit the document in Microsoft Word, however, I can only view the first 2 pages of the document, but the word count at the bottom is for 5642 words (which would correspond to 35 pages). For some reason at the bottom it says I'm on "Page 2 of 3," but I cannot see anything beyond 2.

I tried Selecting all and copying (Using Ctrl+A and then Ctrl+C) and pasting to a new Word document. If I paste selecting using "the destination theme" or "merging formatting," all 35 pages come through. However, if I paste using the option of "Keeping Source Formatting", the same problem comes up (only 2 pages visible).

I unfortunately need to keep the original formatting as this is a company report.

Any assistance so that I can view and edit the whole document with the original formatting would be very much appreciated!

Best Answer

I faced the same issue, where I was able to view only the first two pages of the document, out of the 13 pages.

It turned out to be a result of incompatible Microsoft Office versions. The document was originally created on Microsoft Word (Microsoft office for mac version 16.10), and I was trying to edit it in version 15.1.

Updating my Microsoft office to the latest one (version 16.10) resolved the issue, and I was able to view all the pages in the document.