How can I recover an RTF file that comes up blank in Word? I've tried copy-pasting its contents into a new document and opening it with Notepad. In Notepad, it shows up as a bunch of zeros and the formatting text for Word. I tried opening the file with a hex editor, too, but I'm not totally familiar with them and was unsure what to do next.
Word – How to recover an RTF file that comes up blank in Word
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Best Answer
I had a similar issue on a user's PC at work.
Try deleting their profile's
normal.dot
file.All Office applications should be closed before you delete the file. Sometimes these files are hidden; when you search for
normal.dot
you need to select Advanced Options and tick the box to Search hidden files and folders.When you reopen Word, the
normal.dot
file will be recreated.