Word – Characters are overlapping when working with document

microsoft wordmicrosoft-word-2010

I was using Word 2010 to create a DOCX document. Before Christmas, Office 2016 was installed on my PC but I'm still using Word 2010 to edit the document.

After working 10 to 20 minutes on the document, characters start to overlap as in the screenshot below. Not all text is affected but ~80%. How can I get Word back to "normal" so that I can work regularly with that document?

I can save the document, close Word and re-open the document to continue editing for another 10 to 20 minutes until the issue happens again.

Screenshot

This happens in print layout. When I switch to Web layout, things seem to be normal. The compatibility options for the document are set to "Microsoft Word 2010". From the layout options, no checkmarks are checked.

I noticed that Word seems to mix up the font at some point in time. While it is Arial in the beginning, it changes to MyriadPro when it becomes broken.

Arial vs. MyriadPro

So far I have not found exact steps to reproduce this issue, so I can't tell whether it happens when I edit text, add cells to a table or something else.

I have tried:

  • disabling hardware acceleration
  • repairing Word

Best Answer

We just had this happen this morning. It was the weirdest thing, no font or style settings affected it and its just as you described.

The issue resolved itself for us by going to the print menu and selecting a different printer (we had two). Upon selecting a different printer the print preview (and document in the background) fixed itself.

We were using standard fonts (not as you describe) with Word 2010.

Weirdest thing I've seen in a long time now.