Windows – Window’s Slack is frozen

freezeslackwindows 10

The Windows app opens and loads Slack but then Slack freezes. Even the quit button doesn't work. I have to force-ably shut it down via the task manager. The Windows app's menu bar does work but some of its corresponding actions don't (like quit that just simply closes the window but does not shutdown slack). The slack website does work.
I tried

  1. Uninstalling and reinstalling it on a Windows 10 x64
  2. Help > Reset App Data – this resets the app but once I login to my slack account, its frozen all over again.

It looks like the Slack frozen yet it still receives updates for channels. I just can't navigate to any other channel, type or scroll up/down in the current channel.

Best Answer

It seems its a bug that is affecting some Windows 10 users and most likely due to the Windows notifications. The temporary solution as per Slack support is

  1. Ensure that you're signed into at least one team.
  2. Completely quit out of Slack.
  3. Hit the Windows key and R to bring up the Run dialog.
  4. Type (or copy and paste) slack://notReallyWindows10 and hit Enter.

Or login to slack via the web browser.

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