I've had this mouse for about a year, and it has been working great until recently. Upon going onto my computer today, I began using my mouse, and typed something, leaving it idle for several seconds. I then went to move my mouse again, but I noticed that it wouldn't move the cursor when moving, but the lights on the mouse were still on. I turned off the mouse, then back on, and it worked again. Then I began typing, and when I went to move my mouse again, the cursor again didn't move. I switched to a different USB port, checked for driver updates, and reinstalled the driver, but it hasn't changed anything. It only works as long as I'm constantly moving it, and if I leave it idle for several seconds, it'll stop working again until I restart it. The mouse is a 2.4GHz Wireless Optical Mouse, and I'm using Windows 10. Any help would be greatly appreciated. Thank you!
Windows – USB mouse stops working after a few seconds of inactivity.
windows 10wireless-mouse
Best Answer
I'd start with checking the battery. My MX Master does this intermittently - I've read that it's a result of being a 2.4ghz mouse, which somehow does not play nice with the 2.4ghs wifi. I don't know if I buy that but I figured I'd mention it.
I'd also try doing a safe boot - see if it works at all at that point.