Windows Update destroys the internet connection

networkingwindows updatewindows-vista

I'm having major problems with a new Windows update. On the latests update, my internet connection becomes broken in Vista. This is very abstract. The only way that I can fix it is to obviously do a system restore to before the update, but the problem is that when I reboot, it will automatically install the remaining files of the update and cause the same issue.

I'm out of ideas. I've ran McAfee, Bitdefender, Ad-aware and Spybot and no results. I must be something different.

Any help would be greatly appreciated.

Best Answer

The first step is find out which update is causing the problem.

Go to Control Panel > Automatic Updates and select the option "Download updates for me, but let me choose when to install them". Then when the update is initiated you'll get a dialog asking if you want "Express" or "Custom".

Choose "Custom" and then uncheck all but one of the updates (make a note of which one you leave) and then allow the update to proceed. If your internet connection remains working then proceed to the next one in the list. If your internet connection fails you've found the culprit.

Apply all the updates apart from this one. Then try and find out why this update is causing the problem.

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