Windows – Unable to open attachment in Windows Live Mail 2011 (Build 15.4.3502.0922)

attachmentsemailwindows 7windows-live-mail

I use Windows Live Mail 2011 (Build 15.4.3502.0922), in Windows 7 Pro 64. When I receive an email message that has an attachment, when I double click to open this attachment, nothing happens. Any kind of attachment, nothing happens. If I right click and choose "Open", nothing happens either. If I right click and choose Save As, I can save the file to disk and open it via Windows Explorer.

I would like to be able to double click to open the attachment. I tried to repair WLM but that didn't make any difference.

My antivirus is Microsoft Security Essentials.

Does anyone know anything about this issue?

Thanks

Best Answer

In WLM, go to Tools>Safety Options>Security Tab.

If you don't see the tools menu see this article http://www.webdevelopersnotes.com/tips/windows_live_mail/windows-live-mail-toolbar.php

In there there will be a tick box about not allowing to save or open attacments that could be viruses, untick it, hit OK, see if you can open them.

Just so you know, you are know able to open potentially harmful attachments that could introduce a virus into your system, be careful what you open.

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