Windows – unable to access the files on the Nexus 4 from XP

driverswindows xp

My Nexus 4 is recognised as a Nexus 4 in Device Manager with a yellow exclamation mark on its icon.

When I installed the USB drivers for it, the yellow mark went away, and Device Manager said that the device is working properly. However, it is not appearing as a portable device or removable drive, and I cannot access the files on the device.

What am I missing? I'm running 32-bit Windows XP SP3 .

Best Answer

As wrong as this sounds, you need to update your version of Windows Media Player in order to install the MTP drivers that are now needed for modern Android devices.

http://windows.microsoft.com/en-GB/windows/download-windows-media-player

You can also download and install the MTP kit from Microsoft.

Related Question