When updating the drivers for the device "Synaptics SMBus TouchPad" in device manager, I keep on getting the error that this update requires an "interactive windows station." I am using the windows 10 insider preview build 10162.
Windows – “This operation requires an interactive window station” error when installing device drivers
driversmousewindows-10-preview
Related Solutions
Try uninstalling Synaptic driver using RevoUninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html
Do the advanced uninstall. It will create a System Restore Point if something goes bad then run the native uninstaller. After that is done it will remove everything Synaptic related including driver and registry entries. It may ask to restart.
Once it is clean go to the Synaptic website and try installing the latest driver.
I have also found that Windows 7 and Windows Vista drivers work as they are based off of the same architecture.
There are many posts to be found of people having the same problem and many solutions, some of which I have listed below.
I can see that you have the option to uninstall the device. The problem is that it will reinstall itself on the next reboot. An idea for preventing the reinstallation of the device might be to follow the instructions on this answer to block Windows Update from updating the Synaptics device.
Another option you should disable (if you have it) is in PC Settings, under Devices, Touchpad. Disable the touchpad and clear the "Leave touchpad on when a mouse is connected" option.
It might also help to go to Control Panel, Hardware and Sound, Devices and Printers, Mouse. On the "Device Settings" tab, clear the option "Disable internal pointing device when external USB pointing device is attached" (again, if you have it).
On some Dell laptops, the setting to disable the touchpad is located in the Dell's support software : Open the Touchpad application in Dell Pointing Devices, select the mouse and check the option for "Disable Touchpad when USB Mouse present option".
A regedit answer advises to
go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults
,
and set the value of all string entries of the form PalmKms…
, to 0.
These values determine the amount of ms that the touchpad stays disabled after keyboard input has been detected.
Another answer also advises
in HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPCpl
to set the value of
RestoreAllDefaults
to 0, and in
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
the value of Delete User Settings
to 0, and restart the computer.
Still another answer advises downloading and installing an older driver from here. This apparently destroys the touchpad in some unclear manner.
Best Answer
Not Sure if you are still having this issue. But if anybody else have this issue, Its most of the time a permission issue to :
Take ownership of those folder and grant full control to everyone.
Check if this works :)