I started up my mother in law's Windows XP computer, and she has no Start Menu, no Start button, no icons — nothing. I can access Task Manager and Command Prompt. She thinks she has gotten a virus where it has hidden everything as when you click create a new task under file you can see the file names. However, if you click any of them it says, "This file does not have a program associated with it for performing this action. Create an association in the Folder Options Control Panel." However, I do not know how to access the control panel. How can I fix this?
Windows – “This file does not have a program associated with it for performing this action”
windows xp
Best Answer
Microsoft KB article(http://support.microsoft.com/kb/950505)
Also get an antivirus and scan and clean the PC.
MalwareBytes and ComboFix are good and free ones.