Windows – “The Snipping Tool is not working on your computer right now”

snippingwindows-vista

I've got a couple of users who get this message when starting the Snipping Tool (the one that comes shipped with Windows Vista). As the error says, the problem is solved by rebooting the computer but it quickly reappears afterwards.

enter image description here

I've tried restoring to a restore point, running Office diagnostics, removing the user's profile, ….In the end I ended up reinstalling a couple of machine just to get rid of the error but that doesn't make the user very happy..
I ran procmon to try and find what fails and where but no avail…

All tips and advice are much apprechiated!

Best Answer

I suggest your run the System File Checker on the affected PC(s)

  1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  2. At the command prompt, type the following command, and then press ENTER: sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.