I am having multiple problems on my Windows 7 (64-bit).
Issue
-
Google Chrome (34.0.1847.137) was not re-launching whenever I exit browser. When I checked running process in Task Manger, there is always one instance of Chrome (chrome.exe) running. Only when I end this process, I am able to open Google Chrome again.
-
When I re-installed Google Chrome from scratch, I am not able to Sign in to to Chrome and sync data. The sign in page opens with URL
chrome://chrome-signin/?source=2
and always stuck at:Processing request…
with no response. When this page is open, I cannot browse/open any web page. When I close this page, I am able to open any website.
I browsed some Google Forums and I am able to Sign in and sync my data in Google Chrome using the below link:
https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Fwww.google.com%2Fintl%2Fen-US%2Fchrome%2Fblank.html%3Fsource%3D3%26auto_close%3D1&service=chromiumsync&sarp=1&elo=1
Investigation and steps done so far:
- Did complete scan of system using Malware tools. Found something called as "SaveSense" and removed it completely.
- Tried to refresh user profile many times by renaming "Default" folder in
C:\Users\anurag_u\AppData\Local\Google\Chrome\User Data\
- Reinstalled Google Chrome completely from scratch after uninstall using Advanced Uninstaller Pro. I also tried installing Google Chrome Canary and Chromium. But the same issue still happens. I have deleted all the extensions from Google Chrome.
- I have already unchecked "Continue running background apps when Google Chrome is closed" in Advanced menu of Google Chrome and have no Cloud print setup.
Any help/instructions to debug is appreciated.
Best Answer
This could be still relevant with recent Chrome versions and Processing request... can be related to variety of things. Here are some suggestions:
Disable all extensions or test in Incognito mode.
E.g. check by going to
chrome://extensions/
.Try clearing caches by going to
chrome://settings/clearBrowserData
.Try reinstalling browser. Also try installing Google Chrome Canary if same is happening.
Check your DNS servers, as it could be related to DNS lookup timeout. For example add Google Public DNS such as:
8.8.8.8
and8.8.4.4
.Disable any proxies or connected VPN.
Try enabling or disabling IPv6 in your network adapter settings, also in your router settings.
See this comment which suggest to enable IPv6:
And this one which suggest to disable IPv6:
On Windows, try the following commands which may help:
Check this comment:
Temporary disable or uninstall anti-virus, firewalls and similar.
Debugging
--enable-logging
or--v=1
parameter.chrome://histograms
to display stats accumulated from browser startup to previous page load (you may search forDelay
orThrottle
keywords).Use
chrome://tracing
to record and debug any processing issues, then analyse the data, especially by checking the most consuming component which web browser was stuck at.Here is the example:
Related Google Chrome issues:
If none of above helps, please the bug report with details of the issue, ideally with attached
trace_record.json.gz
file generated atchrome://tracing
while reproducing the problem.