I installed Skype through the App Store yesterday (I'll refer to it as Metro Skype).
During installation, it prompted me to merge my old Skype username with my Windows 8 account, which happens to end in @hotmail.com
. This is a photo of the screen I took yesterday (I apologise for the quality. I didn't think an actual screen capture was necessary at the time):
Now, when I open Metro Skype, I am not prompted for a login at all. It goes through the animation, logs me in, and then a few seconds later, kicks me out with the following error:
At last count, after rebooting, uninstalling, removing Skype references from everywhere I could find them, I was up to five "Try again" attempts.
Here's the interesting part:
-
The account merge was successful. I can log into the latest Skype for OS X, using the Microsoft credentials, or the old credentials. Either one of them works, and it keeps me logged in.
-
I can log into the
Skype for desktop
application on Windows 8 as well, but only with the old credentials. If I use the Microsoft ones, it kicks me out after a few seconds. -
The Skype.com website allows me to log in with either of my two credentials.
My question is, how do I get into the Metro Skype settings to tell it not to use my Windows 8 credentials, if at all possible? I've swiped and clicked and swooshed and sworn and nothing seems to change the display. I've been into my personal settings to tell Skype not to run in the background, but that seems to be it. I can't see a reference to Skype in my User settings under Windows 8 either.
If this is not possible, I will remove it, and simply continue using the Skype for desktop
application as before. But I want to play with the new hotness.
Best Answer
Try the following:
Uninstall Metro/Modern Skype.
Uninstall desktop Skype if you have installed it.
Open up
regedit
, find and delete all keys that contain the wordSkype
:Navigate to
%LocalAppData%\Packages
and delete any folder that contains the word Skype.Install desktop Skype.
Login in desktop Skype as usual.
Reinstall the Metro/Modern Skype.
Login in Metro/Modern Skype and check if the issue persists.
EDIT: Another suggestion:
Create a new local account.
Logout from the Microsoft account.
Install Metro/Modern Skype.
Login in and check if the issue persists.