Windows – Since Win 10 1709 upgrade, Snipping tool ‘Send Snip’ does not work

mailtomicrosoft-outlookmicrosoft-outlook-2016snippingwindows-10-v1709

Since upgrading to Windows 10 1709, the snipping tool 'send snip' button does not work. Instead of opening Outlook 2016, it give me an error message of 'The snip could not be sent. Check that an email program is installed and then try again.' Outlook 2016 is the default mail app and the app selected for the mailto protocol. HTML mailto links and the Email button in the Word 2016 Quick Access toolbar work as expected.

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Best Answer

From Windows 10 1709 Snipping Mail Problem

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry:
HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  1. Select the subkey, create a backup (export), and then press DELETE.
  2. Click Yes.
  3. Quit Registry Editor.
  4. Go to control panel – programs and features
  5. Run repair of the office – the key will be recreated

See also Snipping Tool Error "The snip could not be sent" Sending Snip to Email

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