I activated Office many times with KMS. So, a lot of activation information has been generated. I want use ospp to unpack it, but it cannot find the last five digits of the product key.
https://technet.microsoft.com/en-us/library/ee624350.aspx
I used ospp /dstatusall
; that displays
Microsoft (R) Windows Script Host Version 5.8
版权所有(C) Microsoft Corporation。保留所有权利。
---Processing--------------------------
---------------------------------------
SKU ID: 064383fa-1538-491c-859b-0ecab169a0ab
LICENSE NAME: Office 15, OfficeProPlusR_Retail edition
LICENSE DESCRIPTION: Office 15, RETAIL channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
---------------------------------------
SKU ID: 090506fc-50f8-4c00-b8c7-91982a2a7c99
LICENSE NAME: Office 15, OfficeO365SmallBusPremR_SubTrial5 edition
LICENSE DESCRIPTION: Office 15, TIMEBASED_SUB channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
---------------------------------------
SKU ID: 0bc1dae4-6158-4a1c-a893-807665b934b2
LICENSE NAME: Office 15, OfficeO365SmallBusPremR_Subscription2 edition
LICENSE DESCRIPTION: Office 15, TIMEBASED_SUB channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
---------------------------------------
SKU ID: 0c4e5e7a-b436-4776-bb89-88e4b14687e2
LICENSE NAME: Office 15, OfficeO365ProPlusR_Retail edition
LICENSE DESCRIPTION: Office 15, RETAIL channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
---------------------------------------
SKU ID: 149dbce7-a48e-44db-8364-a53386cd4580
LICENSE NAME: Office 15, OfficeO365ProPlusR_Subscription1 edition
LICENSE DESCRIPTION: Office 15, TIMEBASED_SUB channel
LICENSE STATUS: ---UNLICENSED---
ERROR CODE: 0xC004F014
ERROR DESCRIPTION: The Software Licensing Service reported that the product key is not available.
---------------------------------------
So, how do I clean these? I have uninstalled Office 2013, but they still exist.
Best Answer
You Ask. . .
As specified in the TechNet Tools to manage Office 2013 volume activation post. . .
So, since you say you've run
ospp /dstatusall
and gotten back a result of. . .Then this would mean just what the error message is telling you, there are no licensed products of those versions of Office on this machine and it really should be as simple as that. So you don't need to worry about running the process with the
/unpkey:value
parameter.You Ask. . .
You might give the Completely uninstall Office with the easy fix tool as shot but not sure how well it'd work since you've already uninstalled Office but it might be worth a shot at least.
Otherwise, I would suggest—if you absolutely must—hop on over to Manually uninstall Office 2013 or Office 365 and review all these details in more thoroughness.
However, to get you started, I'd say you'd likely want to focus on registry keys (and maybe some other miscellaneous items) so I'll reference the items of potential interest you may want to start with potentially but I'd personally not even worry about it and just leave as-is.