Windows – RDC drops at “estimating connection quality” – Terminal Server, Remote Desktop

networkingremote desktopterminal serverwindows-serverwindows-server-2012-r2

When trying to connect to our Win 2012 R2 Terminal Server via RDC, the connection process gets to the "estimating connection quality" step and just disconnects.

The Terminal Server was working all okay until the host died. We since then migrated the Terminal Server VM onto a new host, from which this issue appears to have started to happen.

Have tried re-isntalling VMWare Tools and removed then re-added the network interface but no such luck.

Also migrated a different Windows Server VM to the new host and can confirm RDC still works on that VM as expected, so i don't believe it has anything to do with the actual host..

Wondering what other trouble shooting steps i can try? (Terminal Service licensing looks all good as well)

Best Answer

ahh, the resolution was very easy - make sure your server time is in sync and correct!

Incorrect date & time can cause various issues, especially with servers that are talking to Active Directory.

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