Windows Programs Keep Randomly Closing

atom-editorcrashwindowswindows 10

For some unknown reason, my programs keep closing randomly? I know these programs have randomly closed: Atom, Discord, Steam, Slack, Notepad++, SourceTree, and DevStax. Atom seems to close the most so I have to wonder if it's possibly causing other programs to crash? Or perhaps it was that Windows Media Update thingy?

I found some other people online that have issues with Atom and a 3rd party package Go-Plus, but no one has provided a solution and Atom gives me no useful logs. I'd just close Atom and see if I get any crashes but I work 8-12hrs/day in Atom so it's not very feasible because of that and the fact that I cannot reproduce it on command.

Is there a way to try and detect what is causing my programs to close randomly? I ran System File Checker and File Signature Verification and they both came back clean. Any other diagnostic tools I should be looking at? Thanks.

System Specs:
OS Name: Microsoft Windows 10 Home
Version: 10.0.15063 Build 15063
System Type: x64
Processor: i7-4770
Ram: 16GB

Best Answer

If the problem is a bug with the Atom software that you use, in that case you should rather address the developers than us here.

If you suspect a crash, there should be an indication in the Event Viewer. Check also if .dmp files exist in the folder %LOCALAPPDATA%\CrashDumps. If such dumps do not exist, ensure that the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting has a sub-key called CrashDumps. If this sub-key is missing, create it and wait for the problem to happen, then check the above folder for dumps. The dumps will be named for the crashing program and you will also find that registry sub-keys have been added to CrashDumps that give information about the crashing program. The dumps can be analyzed or, better, sent to the developers.

If after all this no dumps can be found in the above folder, then this is a software problem that has to do with the software you use. You can only locate it by selectively avoiding using some of your products in order to locate the problematic product.

In the meantime, keep all your software updated to the last version, in case this bug is solved in the near future.

Also, in case of a software conflict of Atom with another product, you could try and selectively disable other products that might conflict. A prime candidate would be your anti-virus product.

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