Windows – printer is detected as other devices instead of a printer

printerwindows 10

I have windows 10 build 1607 and I'm trying to make my printer work under it.

My printer model is hp laserjet 1300 series and its driver is installed, I can see it in device manager under two categories: one under USB as Dot4USB and other as IEEE printer.

But under "Devices and Printers" it's still detected as other devices, I tried all sort of things without luck.

When I click "Add a printer" windows doesn't detect it, when I reach the dialog where I select a printer from a list of models I can't see my model in there and I don't have its CD.

I tried plugging it into different USB ports without success.

So what should I do ?

Best Answer

Completely delete Dot4USB and IEEE printer from Device Manager, then install HP LaserJet USB (DOT4) communication driver and HP Printer Administrator Resource Kit from official website.

HP LaserJet 1300 Printer series

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320

Make sure your Windows is up to date.

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