Windows – Outlook Unread Messages System Tray Envelope Icon Not Showing when System Tray is minimized

microsoft-outlooknotification-areawindows xp

My coworker wants to see a little "new mail" letter icon whenever he has new mail in Outlook.

I went to

Tools -> Options -> Preferences -> E-mail Options -> Advanced E-mail
Options -> Show an envelope icon in the notification area

to turn it on, but it doesn't show the "new mail" whenever receiving new mail while the program is minimized to system tray.

This is on Windows XP btw

Best Answer

Assuming that when you say "...the system tray is minimized" you mean that you have "Hide inactive icons" turned on, I think you want:

(right-click Taskbar) -> Properties -> Customize (next to "Hide inactive icons")

Find the new mail icon (possibly in "Past Items") and change the behaviour to "Always Show".