Windows – No sound in bluetooth headset when OS access its microphone (Win 10)

audiobluetoothheadsetwindows 10

It used to work properly until recently, but now I can't make calls over Skype or Viber. When a call starts all audio on my end disables (but the interlocutor does hear my mic).

Audio also turns off when I open audio & video settings in Skype, or the tab "Recording" in the sound settings of the Control Panel.

I tried restarting and reconnecting the headset, disabling and re-enabling Bluetooth, checked off "Allow applications to take exclusive control of this device" on both headphones and the microphone, and it didn't work.

I haven't installed any specific drivers, the system automatically recognized the headset when I first connected it. And doesn't look like this headset even got any.

I also tried launching the troubleshooter and it did not identify any problems, only offered to disable audio enhancements, which I did.

Best Answer

The problem seems to be that Windows 10 is treating the headphones as a Bluetooth low energy device. To fix:

  1. Unpair your headphones from the computer
  2. Right-click the Start menu and open Device Manager
  3. Expand Bluetooth
  4. Right-click Microsoft Bluetooth LE Enumerator and disable
  5. Pair your headphones
  6. Enjoy
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