Windows – Network Printer going to Offline

networkingprinterprintingwindows 7

I have a 80 networked computer running Windows-7. And a Canon LBP3310 printer attached to the system with IP=10.0.0.12 and shared.
The problem is that sometimes,while it is online for most of other computers, randomly going to offline for me and for some other computers and when I send a document to print, it can't to print it!

enter image description here

When I ping the computer that the printer attached to, I have its response successfully!

C:\>ping 10.0.0.12

Pinging 10.0.0.12 with 32 bytes of data:
Reply from 10.0.0.12: bytes=32 time<1ms TTL=128
Reply from 10.0.0.12: bytes=32 time<1ms TTL=128
Reply from 10.0.0.12: bytes=32 time<1ms TTL=128
Reply from 10.0.0.12: bytes=32 time<1ms TTL=128

Ping statistics for 10.0.0.12:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\>

Windows Troubleshooting also can't find origin of the problem! and the only way to get off this problem, is removing the printer and adding it again!

What is the origin of the problem?

Best Answer

  1. Click on Printers and Devices
  2. Right click on the printer you're having the problem with
  3. about half way down from pop up window, click on Printer Properties
  4. click on the Ports tab
  5. highlight the port for the printer you're working with
  6. click on Configure Ports
  7. uncheck the SNMP Status Enabled box
  8. click ok
  9. make sure there is a check in the box next to the port you for your printer
  10. click on the Apply button at the bottom right
  11. click ok.

Your printer should be back online

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