Windows 10 – Fix Wrong Icons in Metro Apps Search UI

modern-uiwindows 10windows-search

When I search for any app in the Windows 10 search, it has the same wrong icon (this is just an example):

When having the app open or when looking at it in different places (start menu, taskbar, the app itself), the icon is fine (these are just examples of places I could look):

How can I resolve this? I did nothing quirky with the metro app system (like modifying/installing/uninstalling via PowerShell or by using external tools). This is in a fresh Windows 10 Pro setup that is one day old.

I already tried:

Rebuilding the Windows search index completely
Rebooting
Installing an app and uninstalling it again from the Windows store
Giving "Everyone" full permissions to C:\Program Files\WindowsApps

Best Answer

If you go to System > Advanced System Settings > Performance >Settings

You should see the option for "Show thumbnails instead of icons."

Click to enable.

A quick reboot and a few minutes, you should see the Windows Store icons reappear. At least this was the fix for me.

Background

In Windows 10, UWP apps are shipped as AppX packages. This includes many of the new built-in apps (stored in %SystemRoot%\SystemApps) as well as apps downloaded via Windows Store (stored in %ProgramFiles%\WindowsApps). PowerShell offers several cmdlets that are useful for managing AppX packages. Throughout my troubleshooting, I found Get-AppxPackage, Add-AppxPackage, and Remove-AppxPackage particularly useful, especially since %ProgramFiles%\WindowsApps is inaccessible to normal users, even administrators.

Before attempting these fixes, you should be comfortable editing the registry, working with the command prompt and PowerShell, and making backups. You should be prepared to wipe everything and reinstall Windows should something go wrong.

Issue 1: Third-party thumbnail handlers for .png

Some third-party apps like to install custom thumbnail generators. Some of these apps do so in a way that breaks things. In my case, Google's Drive File Stream was the culprit. Keep in mind that this is different from having a default program for a file; Windows Photos remained the default for me. To solve the issue:

Run: regedt32.exe
Navigate to: HKEY_CLASSES_ROOT\.png
Look for a ShellEx key with at least one subkey. If you see any subkeys, you've probably found the culprit.
Delete the subkeys.
Restart File Explorer.

Here's a screenshot of what you should be deleting. Note that the actual key might not be named {E357FCCD-A995-4576-B01F-234630154E96}; it'll depend on the application responsible for the issue.

This may seem like an obscure fix, but the issue stems from the fact that AppX package logos are typically stored as PNG files. When this issue arises, you may also notice that PNG files are lacking proper thumbnails (you won't see previews while browsing folders in File Explorer). If the app causing the problem has installed similar handlers for other image file types, you can perform the same steps as above to the affected file extensions to restore the thumbnails. Keep in mind that this may affect the functionality of the app, so you may have to make a trade-off.

Issue 2: Thumbnails are disabled in Performance Settings

Right-click on the Start Menu icon or press Windows + X.
A menu will appear. Click System.
Under the Related settings pane on the right, click the System info link.
Click the Advanced system settings link in the pane on the left.
The Advanced tab should already be selected in the resulting dialog.
Click Settings... in the Performance group.
Ensure Show thumbnails instead of icons is checked.

Issue 3: Thumbnails are disabled in Folder Options

Open a File Explorer window.
In the View ribbon tab, click the Options button on the right.
Select the View tab in the resulting dialog.
At the top of the list of checkboxes in the Advanced settings group, ensure Always show icons, never thumbnails is unchecked.
If it's already unchecked, try checking it, clicking Apply, unchecking it again, and clicking OK. Otherwise, just uncheck it and click OK.

Issue 4: AppX packages need to be reinstalled

Open PowerShell as an administrator.
Run:

Get-AppxPackage -AllUsers | ForEach-Object {if ($_.InstallLocation) {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}}

Issue 5: Windows Settings Sync

I've heard that Windows Settings Sync has caused issues with icons for some people. I haven't been able to reproduce this, but you can check whether it's the issue by disabling it temporarily. It's likely that there's either some underlying setting that's the true culprit; it may be resulting in bad icons being uploaded. Reportedly, this primarily affects search results in Cortana and the Start menu.

Open Settings.
Click Accounts.
Click Sync your settings.
Turn off Sync settings.
Go to https://onedrive.live.com/win8personalsettingsprivacy.
Click the Remove button.
Go to https://account.microsoft.com/privacy/activity-history?view=usage. You should see a list of apps you've used recently.
Click Clear activity.
Reboot, just to be safe.
Try re-enabling Sync your settings.

Issue 6: Bad icons/thumbnails are cached

Run Disk Cleanup. (You can search for it in the Start menu.)
Check Thumbnails. Uncheck everything else. If this works, you can stop.
Click OK.
Open the command prompt.
Attempt an automated icon cache clear: ie4uinit -show (prior to Windows 10: ie4uinit -ClearIconCache). If this works, you can stop.
Kill File Explorer: taskkill /im explorer.exe /f
Delete a cache: del /f /q "%LocalAppData%\IconCache.db"
Delete more caches: del /f /q "%LocalAppData%\Microsoft\Windows\Explorer\iconcache_*.db"
If thumbnails were also problematic, delete those caches, too:: del /f /q "%LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db"
Start File Explorer back up: explorer

Issue 7: Low disk space

Unsurprisingly, if your drive is almost full, File Explorer will have issues saving thumbnails and will be rather unhappy about it. The solution here is to clear some space. Simple enough.

Issue 8: Windows is borked, proceed to panic

Anytime someone mentions this problem on Microsoft Answers, a Microsoft rep always recommends the same solution. I've never heard of it working for anyone, but it can't hurt to try. (Besides, if you contact Microsoft, they're going to tell you to do it anyway.) It could theoretically fix certain obscure issues.

Open Command Prompt as an administrator.
Run: sfc /scannow. Look for any violations that could be related to the issue at hand.
Run: dism /online /cleanup-image /restorehealth
Restart the computer.
If this actually fixed anything, please be sure to leave a comment.