An 169.254.xx.xx suggests that your Wireless lan card was unable to obtain an IP Address from a DHCP server.
This can happen if no connection was made to a DHCP server (for example, no connection to the router because of a broken cable or faulty router) but given that you are on wireless and it says you are connected, this is not the case for you.
The second reason for this to happen, is that the DHCP server was not contacted during its route. Eg: you have a wifi accesspoint that relays the connection to the router, but the connection between the accesspoint and the router is not working properly. Wifi would still say you are connected, but the accesspoint itself can't hand out any IP addresses.
And thirdly (most likely) the DHCP server was contacted, but it could not hand out an IP address to you. This can have 2 causes.
- The DHCP server crashed, and your router needs to be restarted.
- The DHCP server reached all available IP addresses to hand out, and the DHCP scope needs to be increased.
So what you need to do is first follow the route your network travels. Look at the device that gives you wifi access. Does it still has a network?
Look at the router (or whatever provides you with IP Adresses). Is it still capable of giving out leases?
Also, just because other devices in the network get an IP Address, doesn't mean the DHCP still works. They could either still have their IP Address, and the lease just didn't expire yet, or they have a static IP Address.
If all of above is failing, the only reason I can think of that prevents your laptop from getting an IP Address is either something clientside, but a restart would rule that out (unless the wifi card is broken), or the MAC address is blocked on the router, which would've been done by someone.
Your address cannot begin 196.256 as the octets (numbers) range from 0-255. Perhaps you mean an IP address that begins 169.254. (If so, please edit your question to reflect reality.)
a 169.254 address is indicative that the PC couldn't get a address response from a DHCP server. Typically in a SoHo environment this would be the router.
If you want to check the settings on the router you are going to need to set a static IP address on your PC. Use an address in the range 192.168.1.10 - 192.168.1.250 (do not change the first three numbers as they must match your router's IP address). The netmask will be either "/24" or 255.255.255.0. You don't need a gateway but it would be the router's IP address. DNS likewise, or set it to 8.8.8.8 for now.
You should then be able to contact the router, ping 192.168.1.254
or open the router configuration page in your web browser.
Best Answer
Uninstall everything to do with McAfee and Norton. I've seen many networking issues caused by these "antivirus" programs.