I've seen a lot of articles about integrating Outlook 2010 with Windows Live Messenger 2011. While this appears to be very easy, I'm running into a problem because the windows live IDs of my contacts are different from our exchange account IDs. For example, my contact is jsmith@mycompanyexchangeserver.com, but his live account is john.smith@live.com. When I try to "begin a conversation" from within Outlook 2010, Outlook tries to look for a "Windows Live" contact named jsmith@mycompanyexchangeserver.com which doesn't exist.
Is there any way to synchronize the two? Ideally I'd like to be able to "associate" jsmith@mycompanyexchangeserver.com with john.smith@live.com so that I can initiate an IM conversation from within Outlook.
Best Answer
In the Contact details in Outlook, there is a field for
IM Address. Use that for the Windows Live Messenger Live IDs.It would be easier if you were all using Office Communicator 2007 or Lync 2010.