I am trying to repair daughter's Dell XPS laptop – Windows 7 home Premium 64-bit. About a week ago it started popping up a message:
LogonUI - Bad Image (in title bar)
C:\PROGRA~2\WI3C8A~1\Datamngr\X64\IEBHO.DLL is either not designed to run on Windows or contains an error.
The app mentioned in the title bar of the message is different each time mostly, but the offending file – C:\PROGRA~2\WI3C8A~1\Datamngr\X64\IEBHO.DLL is always the same. If I navigate to that folder, the file is there, but it is only 20 bytes long, and there is nothing else in the folder, so I'm thinking that a recent auto update (probably Windows 7 SP1) failed and clobbered this folder. The file is dated 12 July 2011, and the update log shows SP1 was installed 14 July.
This occurs for just about every app, multiple times for some, so I conclude that it's a fairly low-level, often used DLL. The strange thing is, everything seems to run fine anyway, apart from the popups!
No backups of any type have been done. A restore to a point prior to the SP1 update fails with error 0x8000FFFF, which is an "unspecified error".
sfc /scannow at a safe mode Command Prompt produced thousands of entries in the log file, but none of them mentioned the aforementioned file. Operation, and the DLL file were unchanged.
On a hunch, figuring that if things ran okay without it anyway, I thought I would try renaming the file out of the way. Bingo. The popups have gone and PC seems to be fine.
What have I broken? Does anyone know what this file/folder is for?
Best Answer
I found no hits when searching for
IEBHO.DLLbut quite a few hits when searching forDatamngr.Reading those links suggests that
Datamngris some kind of malware, so my suggestion is that you read What to do if my computer is infected by a virus or a malware? and do a through sweep.