I have no sound on my computer
The speaker icon has a red x on it and it says: No audio output device is installed.
I have done everything step by step following the Window Help and support,
Compaq and many other troubleshooting sites that I found online.
I used system restore three times and that didn't work.
I updated everything in the list below:
- Realtek High Definition Audio Driver
- Realtek RTL8139/810x Family Fast Ethernet NIC
- NVIDIA GeForce 210
- Network Adapters
- 4 different NVIDIA High Definition Audio Drivers
- ATI/O Communications Processor SMBusController
When that didn't work…
I manually downloaded and installed each driver again. When that didn't work
I uninstalled and re-installed them again when that didn't work
I used each of the programs below to troubleshoot and auto fix the problem.
- Windows
- SlimDrivers
- Microsoft Fix it
Still no sound and the same message over the speaker icon on the task bar.
Below is all the information about my computer
Compaq Presario SR1710NX
Windows 7 Ultimate
Service pack 1
Processor: AMD Sempron(tm) Processor 3400+2.00 GHz
RAM 4.00GB (2.75 GB usable
32-bit Operating System
Best Answer
I've had exactly the same problem with roughly the same hardware.
When re-installing drivers, checking settings etc produced no change the motherboard's manufacturer's hot line service (ASUS) said that a hardware fault was indicated and asked me to send it in for replacement. To speed up things, I bought a new identical motherboard and installed it. No change - the problem persisted so it is NOT a H/W problem!
As I have both 64- and 32-bit W7 installed I took a chance and booted the system to run under 32 -bit W7, instead of 64-bit. AND THE PROBLEM DISAPPEARED! So it is not a BIOS problem either, but apparently something has happened with my W7 64-bit installation.
Next I'll try for a system restore or see if I can repair W7/64 without having to re-install it from zero.