Windows – How to remove Amazon Assistant that was installed by Java installer

javamalwarewindows 7

I recently did a clean install of Java about a week or two ago. It asked whether I wanted the Amazon button app installed. I opted NO. It still installed anyway. I removed it from Control Panel -> Programs list and restarted, but Amazon1ButtonService64.Exe is still running as a system process and has 2 .DLLs located in C:\Program Files (x86)\Amazon\Amazon1ButtonApp.

I've tried several virus/malware scanners etc. None of them pick this up.

The issue I have is:

  • At no stage did I provide consent to have this installed.
  • Program is still running as system process, despite being removed and no longer showing up on browser or programs list.

As far as I'm concerned, this is malware.

Failing safe mode removal, what other options do I have other than an OS reinstall?

EDIT:
Java installer from here: http://java.com/en/download/windows_xpi.jsp

Images from the above installer:

image

Best Answer

The official Java installer does not come bundled with any 3rd party software at all.

If you are getting the Amazon software as part of the payload, the only explanation is that either the installer you received wasn't genuine (possibly a browser hijack), or your machine is already infected with malware from another source.

You can check the validity of the Java installer .EXE file by right-clicking it and getting Properties for it. On the digital signatures tab, it should say Oracle America, Inc. If it says anything different, or does not have a signatures tab, then the file is not signed and is not a genuine Oracle file.

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