I tried to refresh my PC. As explained in the options, when I refresh, I wouldn't lose any files.
But after I refreshed my PC, I lost every Microsoft program (Office, PowerPoint, etc.) and even Firefox, Google Chrome and some music or photo programs all disappeared. And my PC just offered me to buy new Microsoft office 2010.
I have no idea how to recover my previous programs.
Best Answer
Sorry to say this, but you misunderstood what "refresh" does. It keeps your user files and data, however, underlying Windows is essentially returned to however it was shipped to you (i.e. registry reverted, installed programs gone, etc.).
Assuming it came to you with any of that on it, you should be able to find the files on your recovery partition.
That means that unless you had backed any of that up (or did a system restore point) beforehand, you'll need to start from scratch essentially. Though, your settings files are probably still valid under your user folder. That may mitigate some of the pain...