Windows – How to change the AHCI settings in BIOS

installationwindowswindows 8

I have a Dell Inspiron 1721 laptop running windows vista. I have installed Windows 8 onto it but when it comes to finishing the setup it says that the device isn't compatible in Windows 8 and I should contact the manufacturer. The issue that flags up is the AMD AHCI compatible raid controller.

Doing some research this seems a common problem when trying to install. I have spoken to Microsoft and Dell both of which were not helpful.

I did some additional research and there is a way of changing this setting in bios but I don't know how! Can anyone tell me how?

Best Answer

Inspiron 1721 has a second hard drive built in as optional. Please make sure this isn't the case. 'RAID controller' error shows up as RAID may not be configured properly. If your system has been shipped with a single 'hard drive', try disabling 'RAID' in system BIOS; else switch the SATA mode from ATI to AHCI. You may also find the following steps useful:

  1. Power off the laptop
  2. Power it back on and when Dell splash screen appears, repeatedly tap < F2 > (If Windows logo appears please repeat the steps)
  3. BIOS screen appears (Use the arrow keys to select and expand 'Onboard Devices' and navigate to the option 'RAID operation'.

(helpful image and original post/source here)

  1. If a single 'hard drive' was shipped with the system, set RAID to 'Off'; else set SATA operation to AHCI mode
  2. Tap < ESC > to exit BIOS and ensure that you 'Save Settings'
  3. Restart the laptop and recheck results

Note: if you run into an error "Your PC ran into a problem and needs to restart", let it restart, press F12 and repair the installation using your Windows DVD.

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