Windows – hard drive recognized by bios but not by windows

bioshard drivewindows 7

I'm adding a new hard drive (A seagate ST31000340NS; I had links in here but I don't have enough reputation to post them. Interestingly, the bios recognizes it as a ST31000340AS, but it was bought as the other number…) to a friend's hp pavilion d4650e (mobo specs; google the model if you want the rest of the info, can't do more than one link.). Have had quite a time with it. Finally figured out that the hard drive needed a jumper set to limit the speed to 1.5gbps so the mobo would recognize it, and the bios DOES recognize it now. But not windows (using windows 7), using add new hardware or diskmgmt.msc. According to my friend, who was at the computer when it first booted after adding the jumper, a new hardware found dealio popped up saying something about raid, but I can't provide more info then that since I didn't see it.

Ubuntu livecd recognized the drive before we changed the jumper. Haven't checked since then. XP didn't recognize it, that's the OS we started with. Upgraded to 7 hoping it might fix the problem.

The only other info I can think of that might be immediately relevant is that the drive is plugged into the fifth sata channel, and the first channel is empty. Is this a problem? I assume not, because the two other drives (in a raid 0) and the cd and dvd drives are also on channels past the first one, and are recognized.

Ask questions and I'll update with info!

Best Answer

I'm adding a new hard drive, a Seagate ST31000340NS. Interestingly, the bios recognizes it as a ST31000340AS, but it was bought as the other number...

If it were me, I would take the sucker out and check the label to make sure it matches what you bought. And if after you get past your current problems if the drive model is still reported as AS rather than NS I would check with Seagate about it.

The ST31000340NS looks to be the enterprise version of the drive and I assume you paid a premium for it. Seagate may indeed sell exactly the same hardware and only change the labels and the warranty periods ... but you should at least get the label you (I assume) paid extra for. No?

Finally figured out that the hard drive needed a jumper set to limit the speed to 1.5gbps so the mobo would recognize it, and the bios DOES recognize it now.

This is supposed to be auto-negotiated ... oh, well. Suppose it doesn't make any difference since the board apparently doesn't support anything better than first generation SATA speeds.

But not windows (using windows 7), using add new hardware or diskmgmt.msc.

"Add new hardware" is not where I would be looking. I would look in the device manager (run the command devmgmt.msc in a command prompt). I expect you will find the drive listed there. My guess is that it is probably also showing up in diskmgmt.msc and just needs to be (1) initialized (assigned a MS serial number?) and (2) formatted. But WTHDIRK?

Ubuntu livecd recognized the drive

Which is why I expect Windows 7 will also recognize it. I seriously do not see how this could be a driver issue. Any drivers for the chipsets on this motherboard would already be included in Windows 7.

You might have a problem with Windows XP if you used too early a version. Heck, the early versions of Windows XP did not even support a hard drive capacity larger than 128GB. XP was around a long time and went through some changes. But so long as you were using at least XP SP2 you should have been OK there as well.

The only other info I can think of that might be immediately relevant is that the drive is plugged into the fifth sata channel, and the first channel is empty. Is this a problem?

You lost me here. Below is an image of the motherboard from the link in your question. There are only four SATA ports on this board. Why are you talking about the "fifth sata channel"? There are only four SATA ports unless the motherboard reference you gave is wrong.

Are you using the latest BIOS? If not I would get it from HP and upgrade. (It was dated Dec of 2007 IIRC).

A8M2N-LA (NodusM3) motherboard

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