Windows – Google Chrome giving error 138

google-chromewindows firewall

Google Chrome randomly stopped working one day and is giving me this error:

Google Chrome is having trouble accessing the network.

This may be because your firewall or antivirus software wrongly thinks
that Google Chrome is an intruder on your computer and is blocking it
from connecting to the Internet. Here are some suggestions: Add Google
Chrome as a permitted programme in your firewall or antivirus
software's settings. If it is already a permitted programme, try
deleting it from the list of permitted programmes and adding it again.

Error 138 (net::ERR_NETWORK_ACCESS_DENIED): Unable to access the
network.

I didn't make any changes to my firewall settings between the time it was working and when it wasn't working. I'm using the default Windows Firewall. I added Chrome to the allowed programs and restarted, but that didn't fix the error. I even reinstalled Chrome completely and that didn't work either. Any help would be appreciated.

EDIT: I forgot to mention that Firefox and IE9 work fine.

Best Answer

Turns out Norton had malfunctioned and wouldn't even open up. I uninstalled it and it fixed the problem. I had stopped using Norton a while ago, so I didn't realize it could have caused the problem.