From what I see from the log entries there, you have a vmauthd error. This error usually prevents you from starting any type of VM on the machine; this can be caused through several issues:
- The service itself is stopped/disabled
- The licence key is expired
- The service is not found.
Given the vmauthd error details you have provided, unfortunately doesn't answer the question, given that the actual error from vmauthd didn't return any details back to windows. So, now, we need to do some basic troubleshooting, to ensure that the VMware is setup properly on the system:
Recovery Options
In situations where applications just will not install, or under normal circumstances nothing works, there are a few additional steps to consider:
Alternate Profile: Creating an alternate user profile on the computer can help to install software, or work with Operating System components that otherwise may be locked, corrupted, or otherwise denied access on the primary profile.
- Press WinKey + R
- Type in
control userpasswords2 and press Enter on your keyboard
- Click Add... to get to the 'Add New User...' screen
- Select the Administrators option, so that you have proper control on the machine.
- Click on Finish to finish adding the user to the computer.
You can then go ahead and completely restart the computer, and log directly into the test account. Try to run the VMWare Player installer (not the workstation one), to see if it installs.
System Restore: The other option that is available to you is to run System Restore. This is a good feature of Windows that allows the user to restore their machine back to a previous state in time. Given that you know when the last time it WAS working, you should be able to restore just prior to that and see if your applications start.
Additional Troubleshooting
Service Verification
VMWare Player 4.02x should have the following after install:
You can verify this information by doing the following:
- Click Start
- Type in:
services.msc
- Press Enter on your keyboard.
That will bring up your Service console. Make sure those services exist. IF THEY DO NOT, you will need to re-install VMWare Player 4.02x.
Service Configuration
- Make sure that the VMware Authentication Service is running. [Not disabled, not stopped].
- Make sure that the VMware Authentication service is set to run as
Local System Account.
- IF THIS IS A SERVER SETUP: Make sure that the
netlogon service is Set to Automatic and not disabled or manual.
User Configuration
- Make sure the user is either an Administrator, or that the Virtual Machine is setup on a local system account, so that when started, it runs with the proper credentials.
- For Windows 7 and Vista with User Account Control Enabled: Make sure you set the VMWare Workstation/appliance executable files to always run as administrator.
Performance Counters: information you provided, please run the following from the Command Line via an Elevated Command prompt:
LODCTR /R
This command rebuilds the perf registry strings and info from scratch based on the current registry settings and backup INI files.
You can also run this from an actual script (once you run this, run the script anyway, just to make sure that your services are setup properly as well, then try your images).
Application Scripting/Testing:
You could create a nice batch file that includes the following:
lodctr /r
net stop vmauthdservice
net start vmauthdservice
And then run it whenever you have issues. Note, this isn't available on Windows XP, but on Vista, 7, and above, you can run this. Make sure you run from an ELEVATED command prompt:
- Click Start
- Type in 'cmd' into the search bar at the bottom
- Right Click on the
cmd result in the list above
- Click on
Run as Administrator...
Then execute the commands above.
This little script rebuilds the proper performance strings/counters for Virtual Machines on the system, starts and stops the VM Authentication and Registration Services.
You can then just go ahead and try out your VM images again.
Best Answer
Did you use the VMWare converter? If so it should give you two options:
I believe you want the second options.