I have been asked by a client to refresh one of their machines.
To do this I managed to get Windows XP Setup to run in Repair mode, and while in setup I ran a serial key grabber, which grabbed the key for Office 2007.
The only thing is that the key grabber didn't tell me what edition of Office 2007 was installed.
I have acquired a number of ISOs for the different editions (Home & Student, Standard, Professional, Ultimate) but the key doesn't work in any of them.
Is there a way to get the edition from the Serial Key, or is there a generic ISO that will install any edition depending on the Serial Key?
Just to be clear:
I couldn't boot the laptop into XP when I got it, and had to use the getting to command prompt in the second part of the XP setup to run the key grabber, Belarc wouldn't run.
I have now done a clean install of XP. I didn't realise that the Office disks were for only a certain edition.
Best Answer
Office like most of Microsoft products, comes in an OEM version and a retail version and an enterprise version. The key from one version can't work in another.
First question - ask your client - did Office come with this machine when they purchased it? If so, most likely it was a OEM version and you have an OEM key. You need to get the OEM iso. If it was preloaded, see if they have the original disks. Check the casing for a COA sticker.
Second question - did they install it after? If so, again ask for the disk. See if any other computers at the same time were loaded - if so, may be same version.
If this is a large company, they may have a enterprise version - if so they usually have a special key and special install disks or downloads.