Windows fails to resume from hibernation every other reboot

hibernatewindows

I have a Dell XPS 15z. Under Windows 7, I was seeing the problem where Windows wouldn't resume from hibernation on every other reboot. In other words, I could cold boot, and it would hibernate and resume correctly multiple times. If I then did a Restart, when it tried to next resume from hibernate, it would fail, and do a cold restart, and then hibernate would work find again. There is nothing useful in the event log – all it says is that the last shutdown's success was set to false, and then it says "Windows failed to resume from hibernate with error status 0xc0000411".

I'm now getting the same problem on Windows 8.

Does anyone have any ideas? Is there any more logging or diagnostics I can turn on to find out more?

Best Answer

We have a lot of Dell computers (desktops and laptops both) that have this problem, with hibernate and sleep. For some, it was a graphics driver, for others it was a storage device driver. The installed driver wasn't necessarily the wrong one, but using a different version of the driver corrected the problem. Best of luck to you..

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