Windows Failed to Start – 0xc0000098 (on Install Win 10 Pro from USB 3.0)

bootwindows 10windows-installation

My old laptop hard drive crashed, I put in a new one and bought Windows 10 Pro on USB stick. It boots, and after I pick 64-bit, it says it's loading files, then it ends with the error 0xc0000098 – The operating system couldn't be loaded becasue a critical system driver or missing or contains errors. It shows File: \windows\System32\drivers\volmgrx.sys.

If instead I pick 32-bit, it says file: \windows\system32\boot\winload.efi and Status: 0xc0000359 – the application or operation system couldn't be loaded because a required file is missing or contains errors.

Screen shots of each of three steps:
enter image description here
enter image description here
enter image description here

Best Answer

All the errors you are getting relate to a mismatch between the BIOS/UEFI and the Windows version that you are trying to install.

You have probably changed some settings in the BIOS/UEFI that make it incapable of installing neither 32-bit nor 64-bit Windows.

To install Windows to an EFI-based computer, you must enable EFI mode in the computer’s firmware and boot with 64-bit media.

If you don't know what you changed in the BIOS/UEFI, I suggest to reset it to default values, then examine it well in order to see whether it is UEFI or BIOS, and if UEFI then ensure it is really set to boot in UEFI mode.

Related Question