Windows – External hard drive not available once in a while, needs to restart

external hard drivewindows

I have a 3TB WD external drive, that once in a while (1 time a week), I get the error

An error has occurred. The destination you have specified does not exist

I have to restart the PC, and then it works again.
What can I do ?

Especially, what does the restart do to make the disk work again?
So that I can do this instead of restarting.

checkdsk doesn't find any errors, and it shows as "Healthy" in disk management.

Trying to get in a folder I get:

The device is not ready.

How can I make it ready ?

Best Answer

Most likely the issue is due to external HDD powering down when unused for a while. This is a known issue. The drive goes to sleep by design to save power, and possibly extend the life of the drive, but it takes a few seconds to come up to speed after idling. If the PC requests data, and the driver has a short time-out, then an error occurs.

Depending on the model of the WD drive and the OS, you may benefit from installing updated drivers and drive management application.

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