Windows – Dell laptop doesn’t wake from hibernation after installing Windows 8.1

hibernatelaptopwindowswindows 8.1

My laptop worked flawlessly before upgrade to Windows 8.1 from 8. Now when I close the lid of my laptop and it goes into hibernation, it will not wake again. The LED lights seem to work properly but I don't get any video. I have to hold the power key to turn off then turn it back on again.

It wakes from sleep properly.

All Windows Updates have been installed. There are 2-3 items in the Device Manager that do not have compatible 8.1 drivers, but I believe those are security related items like fingerprint scanner.

Best Answer

This is something of a longshot, but try disabling hibernation, restarting, reenabling hibernation, restarting, and trying the open/close process again. It's possible the hibernation file is corrupted somehow and on trying to restore it, Windows dies.

  • Open a command prompt with Administrative rights and type "powercfg -h off"
  • After a restart, see if hiberfil.sys exists in the root of the C: drive (if so, the previous step didn't work)
  • Open another administrative command prompt and run "powercfg -h on"
  • After a restart, hiberfil.sys should be back.

Now try closing the lid and waiting a few seconds after it turns off before opening the lid again.

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