Windows – Can’t Install Cisco VPN on Windows 7 x64

64-bitcisco-vpn-clientwindows 7

I've tried various methods to install Cisco VPN on a Windows 7 64-bit machine. I keep getting the same error:

Error 27850. Unable to manage networking component.

Operating system corruption may be preventing installation.

Awesomely evil. What bothers me is that one of my co-workers, who has an image of my machine, who also saw this problem, ran a particular installer and it worked for him. But it didn't work for me.

I have tried the following Cisco VPN client installers (based on the EXE file names):

  • x64 client
  • x64 5.0.07.0240 – k9 – BETA client
  • Windows 7 client (wasn't compatible with x64)

They all give me the same error (minus the latter, which wouldn't run). I'm also suspecting this may be from a partial uninstall which may not have been properly purged (and lead to restore point corruption). Both of those issues were resolved, but maybe there are some dregs left in my system.

Best Answer

I just ran into a similar problem on a Windows 10 machine where the VPN installation was failing with the Unable to manage networking component error. I tried all of the fixes, including the registry fix above, and nothing worked. It turned out that the machine had Kaspersky Internet Security installed, and its self-defense function was blocking changes to the networking that were required during install. I had disabled Kaspersky earlier when I was trying to figure out the problem, but it had no effect. There were also no notifications that it was stopping the installer. When I manually disabled self-defense, the installer worked perfectly. I'm sure other security programs can similarly interfere.