Windows – Can’t install AMD graphics card

I had the same problem while ago.

I assure you that your AMD card is not working properly, even not showing any problems in device manager. The diference between me and you is that I am on a Dell computer.

What I did was installing the drivers from leshcatlabs. You will need to do a clean up first (you can find it under UNIFL>SUPORT>MANUALS).

Leshcat gets the latest AMD and Intel GPU drivers and does the bridge between them.

Dell's official drivers for switchable graphics are very outdated. Thats why I use Leshcat now. If you try any direct driver download from AMD website, it wont work properly!

How do I identify which of a series my AMD graphics card is?

AMD (neé ATI) seem to be a bit reticent to make the information readily available. However, they have a page on identifying which model of graphics card you might have:

Provided that the graphics drivers are correctly installed and functioning, the model of the graphics card may be found using the AMD Catalyst™ Control Center.

Via Catalyst Control Center

You mentioned you tried looking in the Catalyst Control Centre, but there's a chance you overlooked this specific section:

Open the AMD Catalyst™ Control Center by opening the Start menu and select Search. In the Search box type "AMD Catalyst Control Center", then click on the AMD Catalyst Control Center icon.​​

If the AMD Catalyst Control Center is in Standard View mode, then scroll down to Information, select Product Summary, then select Hardware. The Graphics Chipset should indicate the model of the graphics card.​​​ If the AMD Catalyst Control Center is in Advance View mode, click on the Information tab located on the left side menu, then click Hardware. The Graphics Chipset should indicate the model of the graphics card.​​

(The AMD page has screenshots to illustrate this)

Device Manager

You say that in Device Manager it only lists the series of the card. You may be able to find it out from the Hardware ID.

• Right click on AMD Radeon HD 7700 series and select Properties
• Select the Details tab
• Select Hardware Ids from the dropdown

See the following screenshot, which is from my NVidia Totally-an-AMD™ Graphics Card:

You can then use the Device ID (DEV_XXXX, where XXXX is device id) to look up on the PCI database. You can also identify the vendor this way.

The same page on the AMD website goes through this process in a slightly different manner (using the Windows System Information Tool instead).

Physical Inspection

AMD suggest this as a viable alternative¹.

More Tools

Note: I am hesitant to mark this question as a duplicate- with the tools you've tried these may not give any more useful information.

But for the sake of completeness: HWMonitor (as mentioned by Gesicht in this answer) or GPU-Z (as mentioned by Mehper C. Palavuzlar in another answer to the same question) might be worth trying.

^{1: You may commence your swearing. I suggest calling them "fusking cloff prunkers", and go from there.}