Windows – Can’t get full 60Hz at native 3840×2160 resolution

4k-resolutiondisplay-settingsdisplayportresolutionwindows 10

I just built a new workstation, equipped with an EVGA GTX 1080 and an ASUS PA328Q monitor with Windows 10 OS. I've installed the most recent drivers for both, however in the display adapter properties, there is no mode for "3840 by 2160, True Color (32 bit), 60 Hertz" in the List All Modes window.

The GeForce GTX 1080 spec claims it should be able to support 8K resolution at 60Hz, and EVGA's page specifies:

240Hz Max Refresh Rate

Max Digital : 7680×4320

http://www.evga.com/Products/Product.aspx?pn=08G-P4-6183-KR

The ASUS PA328Q specs also claim to support it:

3840 x 2160 at 60Hz (DisplayPort1.2)
3840 x 2160 at 60Hz (HDMI-1 port)
3840 x 2160 at 30Hz (HDMI-2 and HDMI-3 ports)
3840 x 2160 at 30Hz (MHL3.0)

http://www.asus.com/us/Monitors/PA328Q/specifications/

I'm using DisplayPort to connect the display.

Is this a common problem? Is there something that might need to be done to enable full-resolution/full-refresh support?

Best Answer

Turns out the ASUS PA328Q treats its DisplayPort interfaces as DisplayPort 1.1 by default, and instead of detecting DisplayPort 1.2 support on the other end (if that's possible) it exposes the DisplayPort standard as a setting that must be changed by the user. After setting the interface to DisplayPort 1.2, the "3840 by 2160, True Color (32 bit), 60 Hertz" mode is available.

Related Question